“Trust men and they will be great to you; treat them greatly and they will show themselves great” Emerson. An expression proven to be true by SAS when they decided to provide “workforce happiness” …show more content…
Goodnight, CEO of SAS, has been compared to several character theories which determined what made him into a successful manager. According to the Trait Theory (SAS HR system, 2015), Goodnight possessed all the qualities of a good leader; analytical skills, ability to motivate people, sociability, communication skill, ability to listen, aggressiveness, team building expertise and many other positive skills. Under behavioral theories, Mr. Goodnight displays both areas of consideration that are used to measure a good leader. That is, he is highly employee-oriented, a fact he demonstrates by having constant interaction with his employees and customers. He is also a person who is extremely considerate, as seen by the added perks and benefits he has provided for his employees. According to Fielder’s Contingency model, “leadership effectiveness is as a result of interaction between the style of the leader and the characteristics of the environment in which the leader works” (SAS HR system, 2015). Mr. Goodnight ensured that his employees are always comfortable in and out of the workplace. Goodnight’s employee-centered, innovative way of providing for his employees assures a great work environment and opportunities for high job satisfaction