1. Please first save this form to your computer. 2. Make sure the “Highlighted Fields” button is checked/pressed in the top right hand corner of your screen. This will highlight all of the fields that you can fill in on screen. 3. Fill out the form on screen. You can save the document and come back to it later. 4. Once you have completed the form, print it, sign it and then post it along with any supporting documents to the address listed on page eight of the Complaint Form.
Guidance on filling in the complaint form
Other formats If you would like this document in another format, or you have any questions about our complaints process, phone us on 020 7611 1445. Read this guidance and also the information leaflet ‘How to make a complaint about a barrister’ before you fill in the complaint form. We cannot deal with any complaint about a barrister who is acting for you or has acted for you unless it has been referred to us by the Legal Ombudsman. If you want to complain about your barrister, contact the Legal Ombudsman. You must do this within 12 months of the date: • the complaint arose; or • you could have reasonably known that you had a cause for complaint. The Legal Ombudsman is an independent organisation which deals with complaints about the service provided by all types of lawyers in England and Wales. You can contact the Legal Ombudsman through its website at www.legalombudsman.org.uk, by sending an email to enquiries@legalombudsman.org.uk or by phoning 0300 500 0333. The Legal Ombudsman will assess your complaint and if they decide that your complaint raises issues of professional conduct they will refer the relevant parts of your complaint to us to look at. The Legal Ombudsman will tell you if they have passed any issues to us and we will then contact you to confirm this. Complaints about professional misconduct Professional misconduct is when a barrister has not kept to the Code of Conduct for