Non verbal communication is a system of symbolic behaviours that includes all forms of communication except words. An example of this would be body language.
Sounds (tone of voice, laughter)
Body Language (movement, posture, eye contact)
Environmental Factors (touch, distance, objects, time, etc)
Verbal communication:
- Reinforces the message
- Contradicting the message
- Substituting for messages
- Conveys emotional and relationship dimensions of a message
Subconscious: Non verbal communication is often sent and received on a subconscious level. We are usually not aware of the messages we send nonverbally.
Contextual: Non verbal communication depends on the situation in which occurs.
Ambiguous: The meaning is open to interpretation and often confusing.
Cultural: Non verbal communication has a distinct cultural nature.
Listening: A physical and psychological process that involves acquiring, assigning meaning, and responding to symbolic messages from other. The primary reason for listening is to acquire oral messages from others.
Many important aspects of your life are influenced by your listening skills- or lack there of. Areas in life directly affected by your effectiveness as a listener include... College, Relationships, Social Groups, The Workplace, Organisations and Public Dialogue.
Factors and Barriers that affect the listening process...
Noise: Anything that Interferes with a message
Barriers: Any obstacle that blocks communication
Memory: The process of retaining or recalling information
Our entire repertoire of communicative behaviours is dependant largely on the culture in which we have been raised.
Culture, consequently, is the foundation of communication. And, when cultures vary, communication practices also vary.
Forms of NVC...
- Clothing
- Cosmetics
- Hairstyles
- Jewellery
- Paralanguage
- Colour symbolism
Silence: Can communicate contentment,