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1. Define a business correspondence?
= is the communication or exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence is generally of widely accepted formats that are followed universally.
2. What are the kinds of business correspondence? * Business Letters * Business Memos * Business Faxes * Business E-mail
3. Give the function of each kind of correspondence.
* Business Letters = are the most formal method of communication following specific formats. They are addressed to a particular person or organisation. A good business letter follows the seven C's of communication. have been the only type of business correspondence for much longer than any of us can remember, so "business correspondence" is still associated with them more than with its any other type. And as anything that "has been there" for a long time business letters just have to have very well established rules and regulations.
Kinds of business letters: * Letters of enquiry * Letters of claim/complaints * Letters of application * Letters of approval/dismissal * Letters of recommendations * Letters of sales.
* Business Memos = is a document used for internal communication within an organization. Memo may be drafted by management and addressed to other employees. Are much fewer rules for writing business memos than business letters, and Dixie loves memos for it. They appeared around 1920s and are much "younger" than business letters. This is probably the reason why they usually sound more human (even cats like this fact, Dixie knows). Every business uses lots of business memos, and a lot of them nowadays are sent by email which makes them even more ubiquitous.
= is the communication or exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence is generally of widely accepted formats that are followed universally.
2. What are the kinds of business correspondence? * Business Letters * Business Memos * Business Faxes * Business E-mail
3. Give the function of each kind of correspondence.
* Business Letters = are the most formal method of communication following specific formats. They are addressed to a particular person or organisation. A good business letter follows the seven C's of communication. have been the only type of business correspondence for much longer than any of us can remember, so "business correspondence" is still associated with them more than with its any other type. And as anything that "has been there" for a long time business letters just have to have very well established rules and regulations.
Kinds of business letters: * Letters of enquiry * Letters of claim/complaints * Letters of application * Letters of approval/dismissal * Letters of recommendations * Letters of sales.
* Business Memos = is a document used for internal communication within an organization. Memo may be drafted by management and addressed to other employees. Are much fewer rules for writing business memos than business letters, and Dixie loves memos for it. They appeared around 1920s and are much "younger" than business letters. This is probably the reason why they usually sound more human (even cats like this fact, Dixie knows). Every business uses lots of business memos, and a lot of them nowadays are sent by email which makes them even more ubiquitous.