Nonverbal Communication
SHC 31: Promote communication in health, social care or children’s and young people’s settings.
1.1 Identify the reasons people communicate.
There are several reasons why people coomunicate in the work setting.
* To promote relationships and offer support – Arranging regular contact and building a shared system of support. * To maintain relationships - As the practitioner, it is important to be able to build and maintain a strong bond and trust between yourself and the child and also with the parents/carers. * To exchange information – This could be verbal and non-verbal. Staff can exchange information in the form of ‘handing over’ in settings such as respite care homes. Information can be exchanged by writing in ‘communiction books’. Practitioners and parents/carers also exchange information regularly. * To negotiate and liase with others - Early years managers will often liase with the parents/carers and also other professionals. * To express needs and feelings – Children and young people should feel free to express their needs and feelings to adults. They should feel confident that we will acknowledge them and try our best to meet their needs.
1.2 Explain how communication affects relationships in the work setting.
Communictaion is the key to creating a positive working environment. Creating effective relationships in the work setting allows you to support other people in times of need and vice versa.
2.1 Explain how to establish the communication and language needs,wishes and prefernces of individuals.
As a practitioner, you havr to accomodate the individual needs,wishes and preferences of the people you encounter.
Culture, language, Gender, Religion, disability and environment are all things that could becaome a communication barrier between the practitioner and other people.
You need to be able to show empathy and give support at the appropriate time. Take into account the individuals preferences and
1.1 Identify the reasons people communicate.
There are several reasons why people coomunicate in the work setting.
* To promote relationships and offer support – Arranging regular contact and building a shared system of support. * To maintain relationships - As the practitioner, it is important to be able to build and maintain a strong bond and trust between yourself and the child and also with the parents/carers. * To exchange information – This could be verbal and non-verbal. Staff can exchange information in the form of ‘handing over’ in settings such as respite care homes. Information can be exchanged by writing in ‘communiction books’. Practitioners and parents/carers also exchange information regularly. * To negotiate and liase with others - Early years managers will often liase with the parents/carers and also other professionals. * To express needs and feelings – Children and young people should feel free to express their needs and feelings to adults. They should feel confident that we will acknowledge them and try our best to meet their needs.
1.2 Explain how communication affects relationships in the work setting.
Communictaion is the key to creating a positive working environment. Creating effective relationships in the work setting allows you to support other people in times of need and vice versa.
2.1 Explain how to establish the communication and language needs,wishes and prefernces of individuals.
As a practitioner, you havr to accomodate the individual needs,wishes and preferences of the people you encounter.
Culture, language, Gender, Religion, disability and environment are all things that could becaome a communication barrier between the practitioner and other people.
You need to be able to show empathy and give support at the appropriate time. Take into account the individuals preferences and