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BEST PRACTICES IN INTEGRATING ACQUISITIONS
_______________________________

A Research Project
Presented to the Faculty of
The George L. Graziadio
School of Business and Management
Pepperdine University

________________________________

In Partial Fulfillment of the Requirements for the Degree
Master of Science in Organization Development

_______________________________ by Suzanne Dickinson
August 2013
© 2013 Suzanne Dickinson

UMI Number: 1541784

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UMI 1541784
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This research project, completed by

SUZANNE DICKINSON

under the guidance of the Faculty Committee and approved by its members, has been submitted to and accepted by the faculty of The George L. Graziadio School of Business and Management in partial fulfillment of the requirements for the degree of

MASTER OF SCIENCE
IN ORGANIZATION DEVELOPMENT

Date: August 2013

Faculty Committee

Committee Chair, Gary Mangiofico, Ph. D.

Committee Member, Michael T. McDermott, Ph. D.

Linda Livingstone, Ph. D., Dean
The George L. Graziadio School of Business and
Management

ii

Abstract
This study examined six people-integration best practices during mergers and acquisitions (M&As): cultural due diligence, cultural integration, integration planning, integration managers and teams, communication practices, and leadership support.
Interviews were conducted with 12 individuals who played key

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