Oberoi Group of Hotels
OBEROI GROUP
Understanding Strategy and Design of the Organization
An “Organizational Dynamics” Project by –
Group 5 (Section G)
Parth Krishnan Mannadiar (12HR-018)
Priyanshi Kejriwal (12DM-104)
Atharv Tilak (12DM-042)
Ritu Kapse (12HR-024)
Siddharth Venkataraman (12DM-143)
Lov Loothra (12FN-068)
Puneeth C (12IB-062)
Table of Contents
Sr. No. | Heading | Page No. | 1. | Introduction | 3 | 2. | Growth and Strategy | 3 - 4 | 3. | Structure | 4 | 4. | Culture | 5 | 5. | The People | 5 | 6. | Technology | 6 | 7. | Size and Organization Life-Cycle | 6 - 7 | 8. | Complexity-Stability Model | 7 | 9. | Conclusion | 7-8 | 10. | Exhibits | 9-12 | 11. | References | 13 |
Introduction
The Oberoi Group, founded in 1934, employs about 13000 people worldwide and owns and manages about thirty hotels and five luxury cruisers as of 2012. The company was incorporated in the year 1949 by Rai Bahadur M.S. Oberoi to run "Oberoi Group of hotels". The group of companies, affiliated through common ownership interest, has to offer first class luxury hotels, airline catering, airport bars and restaurants, corporate air charters, travel consultancy, limousine services and project management.
With hotels being spread out in Mumbai, Delhi, Calcutta, Chennai etc., we can see it covers almost the entire span of the country. It also has properties abroad in places such as Cairo and Aswan in Egypt; Bali and Lombok in Indonesia; Mauritius; Medina in Saudi Arabia and a new property coming up in Dubai in UAE.
EIH, the flagship company of The Oberoi Group is generally preferred by business travellers because of its consistent and high quality service across different locations. Exhibit 1 displays some reviews posted by customers who have had the pleasure of staying at an Oberoi hotel. As can be seen from their reviews, the main highlights of their stay were the ambience/facilities and highly motivated and well trained staff who provide
Understanding Strategy and Design of the Organization
An “Organizational Dynamics” Project by –
Group 5 (Section G)
Parth Krishnan Mannadiar (12HR-018)
Priyanshi Kejriwal (12DM-104)
Atharv Tilak (12DM-042)
Ritu Kapse (12HR-024)
Siddharth Venkataraman (12DM-143)
Lov Loothra (12FN-068)
Puneeth C (12IB-062)
Table of Contents
Sr. No. | Heading | Page No. | 1. | Introduction | 3 | 2. | Growth and Strategy | 3 - 4 | 3. | Structure | 4 | 4. | Culture | 5 | 5. | The People | 5 | 6. | Technology | 6 | 7. | Size and Organization Life-Cycle | 6 - 7 | 8. | Complexity-Stability Model | 7 | 9. | Conclusion | 7-8 | 10. | Exhibits | 9-12 | 11. | References | 13 |
Introduction
The Oberoi Group, founded in 1934, employs about 13000 people worldwide and owns and manages about thirty hotels and five luxury cruisers as of 2012. The company was incorporated in the year 1949 by Rai Bahadur M.S. Oberoi to run "Oberoi Group of hotels". The group of companies, affiliated through common ownership interest, has to offer first class luxury hotels, airline catering, airport bars and restaurants, corporate air charters, travel consultancy, limousine services and project management.
With hotels being spread out in Mumbai, Delhi, Calcutta, Chennai etc., we can see it covers almost the entire span of the country. It also has properties abroad in places such as Cairo and Aswan in Egypt; Bali and Lombok in Indonesia; Mauritius; Medina in Saudi Arabia and a new property coming up in Dubai in UAE.
EIH, the flagship company of The Oberoi Group is generally preferred by business travellers because of its consistent and high quality service across different locations. Exhibit 1 displays some reviews posted by customers who have had the pleasure of staying at an Oberoi hotel. As can be seen from their reviews, the main highlights of their stay were the ambience/facilities and highly motivated and well trained staff who provide
References: Oberoi Hotels & Resorts. (2012). [online]. Viewed 2012 October 15. Available: http://www.oberoihotels.com/ The Oberoi Group. (2012). Careers at The Oberoi Group. [online]. Viewed 2012 October 19. Available: http://www.oberoigroup.com/careers/index.htm SHRM India. (28/06/2012). The Oberoi Group of Hotels–Translating Dharma into Best Practices in HR. [online]. Viewed October 22. Availaible: http://www.shrmindia.org/oberoi-group-hotels%E2%80%93translating-dharma-best-practices-hr P Mullick, 2012, ‘Oberoi Group: Social media increasingly important as recruitment tool’, Hindustan Times, October 18 S Baggonkar, 2012, ‘Taj, Oberoi under pressure from foreign hotel chains’, Business Standard, July 17 M Kaushik, 2010, ‘Guest Star: The Oberoi’, Business Today, September 5 Audited Financial Report for EIH Ltd. for the year 2011-12 Oberoi Hotels and Resorts. (2012). [online]. Viewed October 22. Available: http://en.wikipedia.org/wiki/Oberoi_Hotels_%26_Resorts