The International Hotel
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Case Study
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Brief Description of the Organisation – The International Hotel Group
The International Hotel Group
The International Hotel Group started business with two small boutique style hotels in Melbourne, Australia. Over a period of 15 years it has grown to now comprise a chain of 20 hotels across 5 different countries in the Australasian region. This growth was a result of an acquisition of a small hotel chain and establishment of some new properties, mainly in Australia. The group employs cultural specialists and prides itself on its multicultural expertise that assists with its success in welcoming guests from all regions of the World.
The group is owned and financed by a large consortium of international business people and several large investment companies. It is in a strong financial position for expansion
The Group now employs 1000 staff in full time, part time and casual positions.
The Head Office, located in Melbourne, houses the management team for the group.
The vision for the Group is to expand geographically to provide a quality boutique alternative in key locations across the Australasian region, whilst maintaining its reputation for exceptional personalised service.
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Brief Description of Organisation Structure
The Head Office of The International Hotel Group houses the Chief Operating Officer and the Strategic Management Team, the Chief Financial Officer and the Finance Department (finance officers are allocated a number of hotels to service), The Human Resources Manager and Assistant (the system is devolved with HR representatives in each hotel), The Development Team who manage building contracts and maintenance and The Marketing and Sales Team – a team of 15 culturally capable managers and staff and the frontline management team that form the main liaison team of
Case Study
-------------------------------------------------
Brief Description of the Organisation – The International Hotel Group
The International Hotel Group
The International Hotel Group started business with two small boutique style hotels in Melbourne, Australia. Over a period of 15 years it has grown to now comprise a chain of 20 hotels across 5 different countries in the Australasian region. This growth was a result of an acquisition of a small hotel chain and establishment of some new properties, mainly in Australia. The group employs cultural specialists and prides itself on its multicultural expertise that assists with its success in welcoming guests from all regions of the World.
The group is owned and financed by a large consortium of international business people and several large investment companies. It is in a strong financial position for expansion
The Group now employs 1000 staff in full time, part time and casual positions.
The Head Office, located in Melbourne, houses the management team for the group.
The vision for the Group is to expand geographically to provide a quality boutique alternative in key locations across the Australasian region, whilst maintaining its reputation for exceptional personalised service.
-------------------------------------------------
Brief Description of Organisation Structure
The Head Office of The International Hotel Group houses the Chief Operating Officer and the Strategic Management Team, the Chief Financial Officer and the Finance Department (finance officers are allocated a number of hotels to service), The Human Resources Manager and Assistant (the system is devolved with HR representatives in each hotel), The Development Team who manage building contracts and maintenance and The Marketing and Sales Team – a team of 15 culturally capable managers and staff and the frontline management team that form the main liaison team of