The Hotel
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163 guest rooms, 65-70 employees.
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Front desk: 10 employees.
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Valet parking services: 8 employees.
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Housekeeping: 28 employees.
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Engineering and facilities maintenance: 4 employees.
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Management and administrative: 15-20 additional staff members assigned to departments throughout the hotel, including management, office support and sales. The Garden Terrace Restaurant
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Approximately 35 employees.
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The restaurant is open daily from 5:00 a.m. to 10:00 p.m.
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In addition to restaurant dining, the restaurant provides 24-hour room service and full catering services for meetings, conventions and other hotel events.
© 2013 Society for Human Resource Management. Myrna L. Gusdorf, MBA, SPHR 1
THE GEORGES HOTEL
The Mitchell Family
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Jeff Mitchell: Chief executive officer, owner and brother of Chad.
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Chad Mitchell: Vice president of community relations, owner and brother of Jeff.
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Cindy Mitchell: Director of human resources and Chad’s wife.
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Michael Mitchell: Sales and operations associate, Chad and Cindy’s son and recent
MBA graduate.
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Brandon Mitchell: Chad and Cindy’s son who is studying for a degree in culinary arts and anticipates a career as an executive chef. Not currently on staff.
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Julie Mitchell: Jeff’s daughter who is about to complete an MBA program at a prestigious university. Not currently on staff but expects to work at the hotel after graduation. ■
Dale Elsner: Catering service manager in the Garden Terrace Restaurant and
Cindy’s brother.
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Numerous nieces, nephews, cousins and friends of the family are employed throughout the hotel.
2 © 2013 Society for Human Resource Management. Myrna L. Gusdorf, MBA, SPHR
THE GEORGES HOTEL
Organizational Chart
Chad Mitchell
VP, community relations Jeff Mitchell
CEO
Cindy Mitchell director, human resources General manager
Assistant general manager Controller
Director, sales and marketing Front office manager Housekeeping manager Chief