Managerial Report- Olive Garden
I am currently employed at the Olive Garden in Oshkosh WI so I only thought doing my managerial report project on this service restaurant was appropriate. The Oshkosh Olive Garden was opened in the April of last year and has been running smoothly ever since. Olive Garden is a chain restaurant so there are locations all over the United States around 700 to be exact, this means a lot of the price setting and procedures are set country wide not from restaurant to restaurant. Even so each Olive Garden keeps track of their own sales and personally contributes to the overall company. At Olive Garden we proudly serve lunch and dinner with a casual Italian dining experience. The dinner entrees are priced anywhere from $11- $19 a meal but included unlimited soup or salad and then breadsticks. I have been working at the Olive Garden for about 7 months now so I felt that I knew most of what goes on on the outside of the restaurant but it is time to take a deeper look into the procedures put into this everyday restaurant. The person I interviewed was Sharry Zhang, she is a service manager for Olive Garden. Sharry is not our normal manager but transfers to different Olive Gardens working around the state so she knows how all the processes and procedures go and for the most part they are the same at each restaurant. She can be reached at 808-398-9044. Although on the outside Olive Garden may seem simple on the outside; sit down, eat, pay when you look on the inside there is quite a lot of work that goes on behind the scenes. It all starts with the employees the opening of the restaurant and getting things organized, on Mondays a delivery truck is sent through Darden (the owner of Olive Garden) with all of the food supplies needed to cook the meals including pasta, wine, cheese, spices, etc. anything you can imagine that goes into the cooking process. The cooks start out nice and early prepping all the food that is predicted