1.1 Statement of the problem
This thesis addresses the following problems related to service inefficiency and low productivity of the library staff in General Santos City Library especially, in the different transactions involving the patrons and in the preparation of the library’s regular and on-demand reports.
Service efficiency related problems Inquiry/verification by a patron regarding availability of book takes time and hassle, as it requires browsing of the card catalogues or patrons need to ask the librarian if the book is available.
Productivity related Problems On-demand reports such as the list of library users ordered by course or by year, and list of books ordered by accession number, by title, by author, or by copyright year, are not immediately process.
Problem encountered on current system is where the system does not provide reservation of book, borrowing of book, online inquiry, online information about the book or any reading material, and cannot be accessed by the librarian outside of the library.
1.2 Current State of Technology
The General Santos City Library has an existing system used for their daily transaction. The problem of General Santos City Library can only cater for the local transaction inside the library premises. The Patrons need to come personally to inquire or to ask if the book or any reading material is available or not, and if the book is not available the time of the patrons wasted, but before that the patron need to log their name in the log book when they entered on the Library, Patron need to search personally the book where shelf belongs in a certain section and it takes time, if the book is available, the patron needs to bring the book in the assign personnel or staff in the section where the book belong and the personnel get the name of patron Record the book title, author and the name of the borrower before the book will released, but the book is allowed only for photo copy, it means the