Oos Observation

After waiting 5 minutes for an associate to notice me in the area of my OOS item, I located an associate 2 minutes later in the main aisle of the store. He greeted me with a sincere "How can I help you today?" when I requested assistance. I asked about whether the OOS item in stock and he confirmed that the item was not in stock by using his communicator. He then checked for availability at other local Lowe's stores. He told me which ones had this item available and how many the store had available. After asking, "Is there anything else that I can help you with?," The associate told me that if I had any other questions, he will be around to