Operating System Installation, Maintenance, and Troubleshooting Guide
OPERATING SYSTEM INSTALLATION, MAINTENANCE, AND TROUBLESHOOTING GUIDE
Table of Contents
1. Table of Contents …………………………………………………………………………............. 2-3
2. Introduction ……………………………………………………………...................................... 4
3. Overview of Operating Systems …………………………………………………………….......... 5
Components and functions of operating systems ……………………………………… 6
Different versions of Windows® operating systems, including Windows 2000, Windows XP, Windows Vista® and Windows 7 …………………………………………………. 6-7
4. Installation of Windows® Operating Systems
Procedures to install Windows 2000, Windows XP, and Windows Vista® operating systems …………………………………………………………………………………… 8
Methods of supporting operating systems …………………………………………… 8-9
Possible concerns when installing and maintaining operating systems ………… 9-11
5. Troubleshooting and Maintenance Issues for Operating Systems
Troubleshooting techniques for operating system-related problems …………… 12-13
Maintenance issues for operating systems ………………………………………… 13
Upgrading an operating system compared with a clean installation ……………….. 14
6. Networking and Security of Operating Systems
Networking in operating systems ……………………………………………………… 15
Possible concerns when connecting an operating system to a network …………… 16
Security features of Windows 2000, Windows XP, and Windows Vista® operating systems ………………………………………………………………………………… 16-18
Steps to secure modern operating systems ……………………………………… 18
7. Personal Computers on the Internet
Difference between Internet and network connections ………………………………... 19
Steps to connect a workstation to the Internet ……………………………………………. 19-20
Potential problems and solutions when connecting an operating system to the Internet ……………………………………………………………………………………. 20
8. Legacy Operating Systems
Features of older operating systems ……………………………………………………….
Table of Contents
1. Table of Contents …………………………………………………………………………............. 2-3
2. Introduction ……………………………………………………………...................................... 4
3. Overview of Operating Systems …………………………………………………………….......... 5
Components and functions of operating systems ……………………………………… 6
Different versions of Windows® operating systems, including Windows 2000, Windows XP, Windows Vista® and Windows 7 …………………………………………………. 6-7
4. Installation of Windows® Operating Systems
Procedures to install Windows 2000, Windows XP, and Windows Vista® operating systems …………………………………………………………………………………… 8
Methods of supporting operating systems …………………………………………… 8-9
Possible concerns when installing and maintaining operating systems ………… 9-11
5. Troubleshooting and Maintenance Issues for Operating Systems
Troubleshooting techniques for operating system-related problems …………… 12-13
Maintenance issues for operating systems ………………………………………… 13
Upgrading an operating system compared with a clean installation ……………….. 14
6. Networking and Security of Operating Systems
Networking in operating systems ……………………………………………………… 15
Possible concerns when connecting an operating system to a network …………… 16
Security features of Windows 2000, Windows XP, and Windows Vista® operating systems ………………………………………………………………………………… 16-18
Steps to secure modern operating systems ……………………………………… 18
7. Personal Computers on the Internet
Difference between Internet and network connections ………………………………... 19
Steps to connect a workstation to the Internet ……………………………………………. 19-20
Potential problems and solutions when connecting an operating system to the Internet ……………………………………………………………………………………. 20
8. Legacy Operating Systems
Features of older operating systems ……………………………………………………….
References: 1. Andrews, J. (2009). A+ Guide to Managing and Maintaining Your PC, Comprehensive (6th ed.). : Cengage Learning, Inc. 2. Common Operating System Problems. (2011). Retrieved from http://www.washington.edu/lst/help/computing_fundamentals/troubleshootingxp/common_os 3 4. Internet connection . (2011). In WordiQ.com. Retrieved from http://www.wordiq.com/definition/Internet_connection 5 6. Secure Networking With Windows 2000. (2000). Retrieved from http://www.microsoft.com/presspass/features/2000/02-01w2ksecurity.mspx 7 8. What is the Difference Between a LAN and the Internet?. (2011). Retrieved from http://www.wisegeek.com/what-is-the-difference-between-a-lan-and-the-internet.htm 9