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Operations Management Assignment

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Operations Management Assignment
Table of Contents
Case: Operations Management at Toyota 2
Conclusion 3
Case: Southwest Airlines Operation Management 3
Background: 3
Analysis of operation Management: 4
Conclusion 6
References: 7
Southwest Airlines Operations - A Strategic Perspective 7

Case: Operations Management at Toyota
Toyota is among the leading automobile manufacturers of the world selling almost 9 million models at all the five continents. Toyota has been awarded a position in the top 10 fortune global 500 enterprise and the company was ranked among the most renowned automaker and it have the dedication towards providing complete customer satisfaction. And the company has also tended to provide and shape up the effective set of values and principles which have become the roots of the company since its inception.
Toyota is producing products globally and therefore should implement effective strategies in order to achieve the requirements of the customer. The operation management of Toyota is properly designed and developed. The operations are analyzed on timely basis and it is significance towards the improvement which particularly involves the Just-In-Time system. The system is also renamed recently as the Lean manufacturing system. They have developed a very unique and attractive strategy out of this system that can be placed into five groups known as the five zeros. The five zeros include the zero inventories, zero paper, zero defects, zero downtime and zero delay. The five zeros are related to maintain the inventory and plans at a minimum level also visible and simple, utilizing flexible and reliable processes, maintaining the quality chain and the speeding up of the real design times and time manufacturing right from the start to the finish of the final product. The main objective is to achieve the decrease of waste and difficulty that usually occur in their operations processes.
In order to achieve these objectives there are two more components which should be involved in the JIT



References: • Mukund Srinivasan ‘Southwest Airlines Operations - A Strategic Perspective’ available at Retrieved on 15 February, 2011 • Unknown (2006) ‘Toyota operation management’ available at Retrieved on 16 February, 2011 • Unknown (2006) ‘Introduction of Toyota’ available at Retrieved on 15 February, 2011 • Unknown (2007) ‘Introduction of Southwest Airlines’ available at Retrieved on 14 February, 2011 • “Southwest keeps it simple” - Air Transport World, April 2005, Pg 36 • “Around the World on $48 (or So): How High Can Discount Airlines Fly?“ Strategy Management - Knowledge@ Wharton Newsletter Oct 5, 2005 • TechWeb - [http://www.techweb.com/wire/ebiz/173601227] • Unknown “Southwest 's Strategy for Success: Consolidate!” - Oracle Magazine (Sept/Oct 2004 edition) available at Retrieved on 16 February, 2011 • Winning Behavior: What the Smartest, Most Successful Companies Do Differently, Terry R. Bacon and David G. Pugh, 2003 • Time Magazine, Oct 28th 2002 issue, Vol • “Wings Of Change”,Information Week, March 28, 2005, • Labor Contract Negotiations in the Airline Industry, Monthly Labor Review, July 2003, page • Drejer A. (2000) Organisational learning and competence development, The Learning Organization: An International Journal, Vol. 7 Issue 4, pp.206-220; • Warnaby G • Wrigley N. (2000) Strategic market behaviour in the internationalization of food retailing, European Journal of Marketing, Vol. 34 Issue 8, pp.891-920; • Desjardins D • Carter McNamara, MBA, PhD (2005) Operation Management Available at Retrieved at 16 February 2011

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