Operations management case study 1 
Operations management case study
Name
Institution
Introduction
Some of the most essential factors that can be used in the management of customers include order winning and order qualifying factors. Notably, these factors are very essential in ensuring that businesses carry out their activities in the most efficient ways. It is quite imperative for various organisations to understand the distinct aspects related to order winning and order qualifying factors in order to ascertain progress in meeting organisational goals and objectives. Admittedly, order winning aspects are the things that can directly be attributed to the success of a business. On the other hand, order qualifying factors are those that are considered as factors responsible for average level of highly competitive performance that can be accepted among customers. This section seeks to discuss the order winning factors and how they can be applied in small car business.
Order winning factors include strategies that are used by companies in enabling internal operational aspects in order to create competitive advantage and achieve market success. In fact, order winning factors have to involve a combination and co-ordination of marketing and operation based activities. In fact, operation managers are the ones who are often responsible for ensuring that order winning and order qualifying aspects are introduced in order to enable orders win and acquire a larger market share in a specific market. For the case of small cars, it is quite important for marketers to ensure that they identify the demands by customers and work towards meeting their demands.
An order winning factor would give the customers the reasons why they should purchase the cars and ensure that they get the value for their money. For a small car, the order winning factors would be elements such as performance, effectiveness of the design, availability, attractiveness, price, among other factors. In order to ensure that
Name
Institution
Introduction
Some of the most essential factors that can be used in the management of customers include order winning and order qualifying factors. Notably, these factors are very essential in ensuring that businesses carry out their activities in the most efficient ways. It is quite imperative for various organisations to understand the distinct aspects related to order winning and order qualifying factors in order to ascertain progress in meeting organisational goals and objectives. Admittedly, order winning aspects are the things that can directly be attributed to the success of a business. On the other hand, order qualifying factors are those that are considered as factors responsible for average level of highly competitive performance that can be accepted among customers. This section seeks to discuss the order winning factors and how they can be applied in small car business.
Order winning factors include strategies that are used by companies in enabling internal operational aspects in order to create competitive advantage and achieve market success. In fact, order winning factors have to involve a combination and co-ordination of marketing and operation based activities. In fact, operation managers are the ones who are often responsible for ensuring that order winning and order qualifying aspects are introduced in order to enable orders win and acquire a larger market share in a specific market. For the case of small cars, it is quite important for marketers to ensure that they identify the demands by customers and work towards meeting their demands.
An order winning factor would give the customers the reasons why they should purchase the cars and ensure that they get the value for their money. For a small car, the order winning factors would be elements such as performance, effectiveness of the design, availability, attractiveness, price, among other factors. In order to ensure that