Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication (meetings, lectures, conferences, interviews, etc.).
Advantages of Oral Communication
• There is high level of understanding and transparency in oral communication .
• There is flexibility for allowing changes in the decisions previously taken.
• Thus, decisions can be made quickly without any delay.
• Oral communication is not only time saving, but it also saves upon money and efforts.
• Oral communication is an essential for teamwork and group energy.
• Oral communication can be best used to transfer private and confidential information/matter.
Disadvantages/Limitations of Oral Communication
• Relying only on oral communication may not be sufficient as business communication.
• Oral communication is less and authentic.
• Oral communications are not easy to maintain .
• It requires attentiveness.
Written communication It is an involves any types of interaction that mades use of written words.
Advantages of Written Communication Written communication helps in laying down apparent principles, policies and rules for running of an organization. Legal defenses
Written communication is more precise and explicit. Effective written communication develops and enhances an organization’s image. It provides ready records and references.
Disadvantages of Written Communication Written communication does not save upon the costs. It costs huge in terms of stationery and the manpower employed in writing/typing and delivering letters. Also, if the receivers of the written message are separated by distance and if they need to clear their doubts, the response is not spontaneous. Written communication is time-consuming as the feedback is not immediate. The encoding and sending of message