Introduction……………………………………………1
Trends affecting the workplace ………………………2
The changing workforce………………………………...2
Workplace value and ethics ……………………..............4
Interview outcome …………………………………....5
Research outcome……………………………………..6
Conclusion……………………………………………..8
Reference list…………………………………………..9
Appendix A…………………………………………...10
Appendix B…………………………………………...11
Introduction
Organizational behaviour knowledge is very important for everyone. It not only benefits a person as an individual, but also influences organization events. There are five organizational behaviour trends in the workplace: globalization, the changing workforce, evolving employment relationships, virtual work, and workplace values and ethics. In this essay, we will talk about two of them which are the changing workforce and workplace values and ethics. For the changing workforce, as Mcshane and Travaglione (2007) said there are primary and secondary dimensions of workforce diversity. And those diversities can present both opportunities and challenges in organization. Workplace values and ethics is a significant part of organizational behaviour trends. ‘It can dictate people’s priorities, preferences and desires’ (Mcshane & Travaglione 2007, p 13). In order to understand these two trends better, I interviewed a manager who has six years work experience in Seven-Eleven store. During this face-to face interview, some relevant questions were asked. And the research result is quite helpful.
Trends affecting the workplace
1. The changing workforce
With the development of globalisation, workforce diversity has become one of the most important trends that affect the workforce. People who work in the same workplace may have different religion, education and work experience. And those diversities can bring opportunities and challenges to an organization.
Racial diversity
Ethnic and racial diversity in the workplace is a core value in organization. For example, Canada is a