Overview
The organization that I’m currently based at comprises of two separate cafes. There is a main site (site 1) where most of the production is produced and then delivered to the second smaller site (site 2). The main site is where the majority of the paperwork is done and the majority of work is also done from there.
Site 1 comprises of a desktop PC which is networked to a Point of Sale system at both sites and a printer. There are also email capabilities from the PC. Site 2 consists of only a Point of Sale system and they receive all documentation from Site 1. The only form of communication available is through the telephone.
There is a major emphasis with both sites on compliance control such as temperature monitoring, pest recording, maintenance recording, product and menu signage, and cleaning records.
Information Technology Requirements
There could be a number of changes that would improve the communication between the two sites and the running of Site 2. A PC and a printer installed at Site 2 would enhance the efficiency of accessing documents required to fulfill compliance requirements. The addition of email access would also enhance the communication between sites and quick sharing of documents and menu updates. Email would also speed up the process of emailing documents such as maintenance requests, OFI requests, and other related material and provide a resource management system for ordering of paper, ink cartridges, etc. The daily counting of the till could also be instantly processed.
Document Standards
There is a good