SECTION A
Part one:
Multiple Choices:
1.It is the degree to which a person identifies with a particular organization and its goals, & wishes to maintain membership in the organization
Ans. a. Job involvement
2. -----------means moving information from the hidden area to the open area
Ans. d. self disclosure
3. An approach in which the goals of one party are in direct conflict with the goals of the other party
Ans. Negotiations
4.The measure of a person’s ability to operate within business organization through social communication & intereaction
Ans. b. interpersonal skill
5. Where the source of power is in persons control over rewrding outcomes, that power is called.
Ans. d. Reward power
6.It means melting resistance to change, the people who will be affected by the change come to accept the need for it.
Ans. b. Unfreezing
7. This training is also known as laboratory training, encounter groups & T- Groups
Ans. a. sensitivity
8.They are the things that come together to define a culture & reveal that the culture is about to those who pay attention to them.
Ans. c. Artifacts
9. This stage encompasses all the learning that occurs before a new member joins the Organization
b. The Pre- arrival stage
10.It refers to the behavior pattern adopted by a leader to influence the behaviour of his subordinate for attaining the organizational goal
Ans. a. Leadership.
Part Two
Q1. Define Informal group?
Ans: A group consist of two or more individuals who have come together to form a an interactive and interdependent relationship to achieve a particular group objective. Such groups may be formed as per the formal requirements of organizations such as businesses or other institutions. Such groups are defined by organizations structure and often characterized by designated role in the group work and nature of relationships between the group members. Such groups are called formal groups In contrast,