Organizational Behavior Revision Sheet
OB Revision Sheet
1) How can a manager become a supportive communicator?
2) Discuss four ways to reduce misinterpretations when communicating with people from a different culture.
3) Describe the communication process. Explain the parts of this process.
Case 1
Your company's HR director is a believer in trait theories of leadership. He believes that he can differentiate leaders from non-leaders by focusing on personal qualities and characteristics. He asks for your expertise in helping him to apply trait theory to leadership selection within your company. When selecting individuals for leadership positions, trait theory suggests that which of the following is least helpful for identifying leaders?
A) Extraversion
B) Conscientiousness
C) Openness to experience
D) Agreeableness
E) Ambition
Case 2
The HR director plans to promote Lawrence, a highly extroverted manager with a great deal of assertiveness. The director believes that because of his innate characteristics, Lawrence will be highly effective at helping the company achieve its production goals. You advise the director against this decision because
A) Research has identified emotional stability as the strongest predictor of leadership effectiveness.
B) Studies have found that the Big Five traits are difficult to identify in leaders.
C) Studies have shown that highly assertive leaders were less effective than those who were moderately assertive.
D) Research has found that conscientiousness is a better predictor of effectiveness than extraversion.
E) Research has shown that effective managers are often unlikely to become effective leaders.
Case 3
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers, John, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines clear-cut steps for his subordinates to use in completing projects, and
1) How can a manager become a supportive communicator?
2) Discuss four ways to reduce misinterpretations when communicating with people from a different culture.
3) Describe the communication process. Explain the parts of this process.
Case 1
Your company's HR director is a believer in trait theories of leadership. He believes that he can differentiate leaders from non-leaders by focusing on personal qualities and characteristics. He asks for your expertise in helping him to apply trait theory to leadership selection within your company. When selecting individuals for leadership positions, trait theory suggests that which of the following is least helpful for identifying leaders?
A) Extraversion
B) Conscientiousness
C) Openness to experience
D) Agreeableness
E) Ambition
Case 2
The HR director plans to promote Lawrence, a highly extroverted manager with a great deal of assertiveness. The director believes that because of his innate characteristics, Lawrence will be highly effective at helping the company achieve its production goals. You advise the director against this decision because
A) Research has identified emotional stability as the strongest predictor of leadership effectiveness.
B) Studies have found that the Big Five traits are difficult to identify in leaders.
C) Studies have shown that highly assertive leaders were less effective than those who were moderately assertive.
D) Research has found that conscientiousness is a better predictor of effectiveness than extraversion.
E) Research has shown that effective managers are often unlikely to become effective leaders.
Case 3
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers, John, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines clear-cut steps for his subordinates to use in completing projects, and