Organizational Behaviour
ORGANIZATIONAL BEHAVIOUR
MODULE 12
Professional Qualification in Human Resource Management
Stage II
Prepared By:
S.S.Premerathne
PQHRM 62/46
INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
43, Vijaya Kumaratunga Mawatha, Colombo 05.
ACKNOWLEDGEMENT
I dedicate this assignment to all the PQHRM lectures for their tireless effort in teaching us this vast subject and for trying to mould us into young Human Resource Personnel.
CONTENTS
QUESTION 1: PAGE
Analyze the effect of the above case on ABC Bank 4-6
Questions 2:
Generate different options available to the Deputy General Manager 7-9 in handling Chris and recommend solutions especially considering the qualities of a successful leader.
References 10
Question 1: Analyze the effect of the above case on ABC Bank
Chris’s case is a classic example of how highly organizational behaviour directly impact all stakeholders of the organization, its core business, culture and its functions.
So let us look at what is Organizational Behaviour?
Organizational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organization for the purpose of applying such knowledge toward improving an organization 's effectiveness.
Management of Organizational Behaviour
Management and organizational behavior are affected by multiple issues within an organization, from the type of work done, to the industry, to the rules and policies of the company. All of these elements work together to establish a culture within an organization and to provide direction and
MODULE 12
Professional Qualification in Human Resource Management
Stage II
Prepared By:
S.S.Premerathne
PQHRM 62/46
INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
43, Vijaya Kumaratunga Mawatha, Colombo 05.
ACKNOWLEDGEMENT
I dedicate this assignment to all the PQHRM lectures for their tireless effort in teaching us this vast subject and for trying to mould us into young Human Resource Personnel.
CONTENTS
QUESTION 1: PAGE
Analyze the effect of the above case on ABC Bank 4-6
Questions 2:
Generate different options available to the Deputy General Manager 7-9 in handling Chris and recommend solutions especially considering the qualities of a successful leader.
References 10
Question 1: Analyze the effect of the above case on ABC Bank
Chris’s case is a classic example of how highly organizational behaviour directly impact all stakeholders of the organization, its core business, culture and its functions.
So let us look at what is Organizational Behaviour?
Organizational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organization for the purpose of applying such knowledge toward improving an organization 's effectiveness.
Management of Organizational Behaviour
Management and organizational behavior are affected by multiple issues within an organization, from the type of work done, to the industry, to the rules and policies of the company. All of these elements work together to establish a culture within an organization and to provide direction and
References: * Organizational Behavior, 13/E, Robbins http://management.about.com/od/employeemotivation/a/Managing-New-Employees.htm http://management.about.com/ http://expertscolumn.com/content/what-organizational-behaviour-and-its-definition