Organizational Change Plan
Organizational Change Plan Part II
University of Phoenix
HCS
587
Doria Chege
September 5, 2011
Organizational Change Plan Part II
Change Methods
Monitoring change processes during/after implementation determines the effectiveness of the organizational change, unsuspected problems and reveal potential solutions to problems that surface during the change. Dr. Lindsey Medical Clinic recently employed a filing staff to sort records, file records in accordance with the correct patient, and scan records into electronic format. The monitoring process consist of training two file room employees to use a computerized change monitor software. The change monitor software implementation addresses performance evaluations based on questionnaires, predefined data, and focuses on the change initiative, process/strategy. The software balances the organizations requests because “it can be hard to know what your organization needs to successfully navigate the change process and measure its progress” (Savage, 2011, p. 1). The change software informs management of the successfulness of change, reveals problem areas, and provides corrective insight tactics. The change software “helps people learn how they react individually and as a group to the change or changes and to switch their thinking from a negative reaction to change to a positive one” (Savage, 2011, p. 1). Therefore, the change monitor software eliminates the haggle of determining the problem areas to correct because the doctors, nurses, and other staff members have many responsibilities throughout the day. This tool analyzes the workflow data, determines problems, alert the employees who relay problem information to the management team, and speeds the corrective action time. Data-quality management software, a medical environment monitoring software monitors data stored in the information system. This software manages rules set to enhance the security of patient record recording by matching each record
University of Phoenix
HCS
587
Doria Chege
September 5, 2011
Organizational Change Plan Part II
Change Methods
Monitoring change processes during/after implementation determines the effectiveness of the organizational change, unsuspected problems and reveal potential solutions to problems that surface during the change. Dr. Lindsey Medical Clinic recently employed a filing staff to sort records, file records in accordance with the correct patient, and scan records into electronic format. The monitoring process consist of training two file room employees to use a computerized change monitor software. The change monitor software implementation addresses performance evaluations based on questionnaires, predefined data, and focuses on the change initiative, process/strategy. The software balances the organizations requests because “it can be hard to know what your organization needs to successfully navigate the change process and measure its progress” (Savage, 2011, p. 1). The change software informs management of the successfulness of change, reveals problem areas, and provides corrective insight tactics. The change software “helps people learn how they react individually and as a group to the change or changes and to switch their thinking from a negative reaction to change to a positive one” (Savage, 2011, p. 1). Therefore, the change monitor software eliminates the haggle of determining the problem areas to correct because the doctors, nurses, and other staff members have many responsibilities throughout the day. This tool analyzes the workflow data, determines problems, alert the employees who relay problem information to the management team, and speeds the corrective action time. Data-quality management software, a medical environment monitoring software monitors data stored in the information system. This software manages rules set to enhance the security of patient record recording by matching each record
References: Data Quality Monitor. (2011). Retrieved from ITniserv Data Quality Solution: http://www.uniserv.com/en/products/data-quality-solutions/data-monitoring-data-quality.php Kharti, R. &. (2003). Software Reuse Reference Model Approach In Developing Automated Medical Information System (AMIS) for Improving Health Care Practice. Retrieved from Automated Medical Information System: https://ehis.ebscohost.com/eds/detail?vid=3&hid=116&sid=b9734284-ad9c-49ca-b0cc-efd6b2b316ec%40sessionmgr111&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=eoh&AN=1039013 Rappelsberg, A. &. (2008). Medical Knowledge Packages and their Integration into Health-Care Information Systems and the World Wide Web. Retrieved from eHealth Beyond the Horizon-Get IT There: https://ehis.ebscohost.com/eds/detail?vid=3&hid=116&sid=b9734284-ad9c-49ca-b0cc-efd6b2b316ec%40sessionmgr111&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=eoh&AN=1039013 Savage, D. (2011). The Change Monitor An Invaluable Measurement Tool A Conversation with Dr. Kiliaan Bennebroek Gravenhorst. Retrieved from TURNERHCANGE MAAGEMENT INC.: http://www.thinktransition.com/organizational-change-articles/80-the-change-monitor.html Wynn, G. (2005). Managing Resistance to change, A change in employee attitude IS possible. Retrieved from Change Management: http://www.managingchange.biz/index.html