Organizational Development
CASE STUDY MODULE 17
ORGANIZATIONAL DEVELOPMENT
PQHRM/53-025 H E B MARASINGHE
Contents Acknowledgement 3 Introduction to the case study 4 Literature Review 5 What is OD intervention ? 5 Factors That Impact the Success of OD Interventions can be listed under two main headings, 5 Intervention Categories 7 The process of Organizational Development 9 Change management 11 Report to be given to CEO of Nuran food products 12 Implementing an effective and successful OD process 12 Impact of Closing down of plant in Kandy 15 Recommendations 16
Acknowledgement
I would like to thank all the lecturers at the Institute of Personnel Management, specially to all the tutors who guided and helped me to complete the 17th module case study successfully. And all my friends who helped me in numerous ways to complete the case study and to understand the subject matter.
Introduction to the case study
Nuran food products (NFP) is supplier of processed bottle food products to leading super market chain. Presently two factories are operating one in Kandy and the other plant in Colombo. Both of the plants uses traditional simple techniques in the production process, and these plants are operated by extremely loyal employees to the organization but not very educated and with very limited English knowledge.
Presently the company is enjoying a good market share and the management has considered renovating the factories with state of the art equipment with the view of enhancing the production capacity. If new machinery is bought in the Colombo plant itself alone can meet the current market demand, and the Kandy plant could be closed down to minimize the overhead cost and to maximize the revenues.
The new processing machinery equipment requires sophisticated skills from production operators including reading technical manuals, operating computerized equipment and performing a wide variety of other tasks. The vendor suggests that the new equipment is most effective
ORGANIZATIONAL DEVELOPMENT
PQHRM/53-025 H E B MARASINGHE
Contents Acknowledgement 3 Introduction to the case study 4 Literature Review 5 What is OD intervention ? 5 Factors That Impact the Success of OD Interventions can be listed under two main headings, 5 Intervention Categories 7 The process of Organizational Development 9 Change management 11 Report to be given to CEO of Nuran food products 12 Implementing an effective and successful OD process 12 Impact of Closing down of plant in Kandy 15 Recommendations 16
Acknowledgement
I would like to thank all the lecturers at the Institute of Personnel Management, specially to all the tutors who guided and helped me to complete the 17th module case study successfully. And all my friends who helped me in numerous ways to complete the case study and to understand the subject matter.
Introduction to the case study
Nuran food products (NFP) is supplier of processed bottle food products to leading super market chain. Presently two factories are operating one in Kandy and the other plant in Colombo. Both of the plants uses traditional simple techniques in the production process, and these plants are operated by extremely loyal employees to the organization but not very educated and with very limited English knowledge.
Presently the company is enjoying a good market share and the management has considered renovating the factories with state of the art equipment with the view of enhancing the production capacity. If new machinery is bought in the Colombo plant itself alone can meet the current market demand, and the Kandy plant could be closed down to minimize the overhead cost and to maximize the revenues.
The new processing machinery equipment requires sophisticated skills from production operators including reading technical manuals, operating computerized equipment and performing a wide variety of other tasks. The vendor suggests that the new equipment is most effective