What are stake-holders?
Stake-holders are any individuals, organizations and companies’s interested in the business section and are affected by the business activities. Internal stake-holders are groups within the business; On the other hand, External stake-holders are those outside the business, for example, the community.
Internal stake-holders consist of:
Owners: Interested in making profit and are most likely to look in to the topic of how much profit is made with in the business.
Managers: Concerned about gaining and earning a good salary.
Workers: Wanting to keep their jobs and earn high pay.
External Stakeholders are:
Customers: Wanting Quality products at Reasonable pricing.
Community: Hold a position in the business as employers of local people. Alongside this, the activity’s of business’s also have an affect on the surrounding environment and environment it self.
Suppliers: who want the business to keep buying their products and materials in order to run.
Money lenders: Who want repaying on time.
Different stake-holders have different aims and objectives in which conflicts can arise. A small business has Primary stake-holders which are considered important. Those are the owners, managers, workers and customers. Where as, the large company have share-holders which are considered to be the primary stake-holders, they are enabled to vote out and in who they want when business is down in the falls. Those stake-holders who have less influence within this are known to be Secondary stakeholders.
Owners have a more influential say in how the aims of the businesses are agreed upon and decided. However, other groups have more of an influential say in decision making,. Customers are also considered a key, their opinions and concerns are taken in to consideration allowing the business to acknowledge on how to improve.
Published information help
Bibliography: http://ctb.ku.edu/en/tablecontents/chapter7_section8_main.aspx - 23/09/2013 http://prezi.com/djgrsllsr5m0/copy-of-bbc-stakeholder-map/?utm_source=website&utm_medium=prezi_landing_related&utm_campaign=prezi_landing_related_author -23/09/2013 http://www.bbc.co.uk/schools/gcsebitesize/business/environment/stakeholders1.shtml -23/09/2013 Edexcel Business Book 1- Level 3 Btec national – 23/09/2013