Part 2 Board
You are the administrative assistantfor a division chiefin a large holding company that ownsseveral hotels and theme parks. You and the division chief have just come from the CEO’s office, where you were informed thatthe guest complaintsrelated to housekeeping and employee attitude are increasing. Your on‐site managers have mentioned some tension among workers, but have not considered it unusual. The CEOand your division chiefinstruct you to investigate. Suggest atleast three differenttypes ofresearch that might be appropriate to the situation.
Since on‐sitemanagers are not aware ofthe situation going on I would do an externalsurvey on guests aboutservice and accommodation. Then I will do anothersurvey on job relatedmaterial,satisfaction, and stresslevelfromlow level employees. Then I willtry to gathermanagementrelated problems and questionsthrough anothersurvey fromhighermanagement atthe sites.
8. Describe howyou would operationalize variablesfor experimentaltesting in the following research question:What are the performance differences between 10 microcomputers connected in a local‐ area network (LAN) and one minicomputer with 10 terminals?
I would initially try to define the variablesthatI need tomanipulate in order getresult. My result comes in the formofspeed/performance. I willtake two applicationsthat will need extensive intercommunicating resources and calculation. Then I will use each application in two different environmentsmentioned. Then I willrecord the speed each action takesto complete
Following the given scenario I would operationalize the variables by developing a method to measure the delay from each of the 10 computers to the LAN and then from each of the 10 terminals to the minicomputer. The delay could be developed to measure the elapsed time from a request on the computer or terminal until a response is received from either the LAN or the minicomputer. There are many software applications available that provide this
Since on‐sitemanagers are not aware ofthe situation going on I would do an externalsurvey on guests aboutservice and accommodation. Then I will do anothersurvey on job relatedmaterial,satisfaction, and stresslevelfromlow level employees. Then I willtry to gathermanagementrelated problems and questionsthrough anothersurvey fromhighermanagement atthe sites.
8. Describe howyou would operationalize variablesfor experimentaltesting in the following research question:What are the performance differences between 10 microcomputers connected in a local‐ area network (LAN) and one minicomputer with 10 terminals?
I would initially try to define the variablesthatI need tomanipulate in order getresult. My result comes in the formofspeed/performance. I willtake two applicationsthat will need extensive intercommunicating resources and calculation. Then I will use each application in two different environmentsmentioned. Then I willrecord the speed each action takesto complete
Following the given scenario I would operationalize the variables by developing a method to measure the delay from each of the 10 computers to the LAN and then from each of the 10 terminals to the minicomputer. The delay could be developed to measure the elapsed time from a request on the computer or terminal until a response is received from either the LAN or the minicomputer. There are many software applications available that provide this