In mid-April 2000, Pate Memorial Hospital (PMH) uncovered a concerning piece of news. This news was discovered by Sherri Worth, assistant administrator at Pate Memorial Hospital in charge of the hospital’s Pate Health Clinic (PHC). Worth discovered that a firm had been conducting a study to determine whether there was sufficient demand to establish a clinic five blocks north of the Pate Health Clinic, the opening date for this potential clinic was May 2001. Worth believed that the firm responsible for these tests were Medcenter. Medcenter, a privately owned suburban ambulatory facility, appeared to be successful in its suburban location. The objectives were detailed to Worth by the Pate Memorial Hospital Administrator, …show more content…
Specifically,
How should Sherri Worth maintain the majority of the PHC’s patients with the threat of Medcenter opening a clinic 5 blocks north, while balancing financial problems, short service hours, long waiting times, and lack of gynecological services.
Alternative Identification
1 Do nothing
With a growing population in the area the Pate Health Clinic is increasing the amount of patients and revenue each month. At this rate the PHC should be close to self-supporting in the future. Also, the threat of Medcenter opening a clinic 5 blocks north of the PHC is merely just a speculation. If Medcenter decides against opening a clinic then there is less of a reason for the PHC to change operation tactics.
2 Modify clinic operations
2A. Expand clinic availability hours, the clinic currently is open 8am-5pm
To do this the PHC must find out what hours would be most efficient to expand upon
Determine whether a second physician will be needed
2B. Offer gynecologic services at the PHC
Determine the amount of patients that would make use of this service
Establish the profitability of a gynecologist