Personal Growth Plan
Table of Contents
Improving My Knowledge of Today’s Business World……………………………………………………………………pg. 1
My Values…………………………………………………………………………………………………………………………………pg. 2-3
Managing My Stress……………………………………………………………………………………………………………………pg. 3
Best Companies to Work For………………………………………………………………………………………………………pg. 3-4
My Plan for Improving My Professional Team Skills……………………………………………………………………….pg. 4
My Plan for Improving My Professional Customer Service Skills……………………………………………………pg. 5
My Plan for Improving My Presentation Skills……………………………………………………………………………pg. 5-6
My Plan for Improving My Call Management Skills………………………………………………………………………pg. 6
Green Practices I Will Use…………………………………………………………………………………………………………pg. 6-7
My Leadership Values…………………………………………………………………………………………………………………….pg 7
Bibliography………………………………………………………………………………………………………………………………….pg. 8
Improving My Knowledge of Today’s Business World
The first periodical that I found appealing was “What Does a Medical Office Administrator Do?” I knew I wanted to major in Medical Office Administration, but I didn’t know everything the position involved. This led me to the question a wonderful article. It explains in detail, exactly what the duties are. Who would have thought one of the tasks was book keeping? You could have fooled me! I just thought it was a bunch of filing and computer work.
The second periodical I found appealing was “Medical Office Administrator: Job Description, Duties and Requirements”. The first periodical was not in depth, so I went searching for another to explain in more detail. This time I found more duties and requirements. I already knew the duties included answering phones, scheduling appointments and organizing medical records. The part I just started learning is, they process insurance forms, prepare reports and assist physicians with various presentations or articles. I thought a Human Resource Director did these tasks.
My Values
The following values are the ones
Improving My Knowledge of Today’s Business World……………………………………………………………………pg. 1
My Values…………………………………………………………………………………………………………………………………pg. 2-3
Managing My Stress……………………………………………………………………………………………………………………pg. 3
Best Companies to Work For………………………………………………………………………………………………………pg. 3-4
My Plan for Improving My Professional Team Skills……………………………………………………………………….pg. 4
My Plan for Improving My Professional Customer Service Skills……………………………………………………pg. 5
My Plan for Improving My Presentation Skills……………………………………………………………………………pg. 5-6
My Plan for Improving My Call Management Skills………………………………………………………………………pg. 6
Green Practices I Will Use…………………………………………………………………………………………………………pg. 6-7
My Leadership Values…………………………………………………………………………………………………………………….pg 7
Bibliography………………………………………………………………………………………………………………………………….pg. 8
Improving My Knowledge of Today’s Business World
The first periodical that I found appealing was “What Does a Medical Office Administrator Do?” I knew I wanted to major in Medical Office Administration, but I didn’t know everything the position involved. This led me to the question a wonderful article. It explains in detail, exactly what the duties are. Who would have thought one of the tasks was book keeping? You could have fooled me! I just thought it was a bunch of filing and computer work.
The second periodical I found appealing was “Medical Office Administrator: Job Description, Duties and Requirements”. The first periodical was not in depth, so I went searching for another to explain in more detail. This time I found more duties and requirements. I already knew the duties included answering phones, scheduling appointments and organizing medical records. The part I just started learning is, they process insurance forms, prepare reports and assist physicians with various presentations or articles. I thought a Human Resource Director did these tasks.
My Values
The following values are the ones
Bibliography: Green, Charles. "Face to Face Customer Service Tips." Small Business. Demand Media, n.d. Web. 06 Oct. 2012. . Judith. "Customer Service and Email Etiquette." Email Etiquette Tips and Proper Practices. N.p., 8 Oct. 2008. Web. 06 Oct. 2012. . Kessler, Sarah. "How to Improve Your Presentation Skills." Inc.com. N.p., 22 Feb. 2010. Web. 06 Oct. 2012. . "Planning Checklist: Setting Environmental Priorities WASTES." EPA. Environmental Protection Agency, 24 July 2012. Web. 06 Oct. 2012. . Waitley, Denis. "Helping People Take Responsibility." - Team Management Skills from MindTools.com. N.p., n.d. Web. 06 Oct. 2012. .