For the past 22 years I’ve been in Training as a profession. In fact when I introduce myself at work functions I pride myself being an expert in the field leaning on this double decade accomplishment. But it started to feel a bit empty. I mastered a field few do well and have hired hundreds of people along the way, teaching them the trade and watching their own successes soar.
When I joined ServiceMax over three years ago I took on the challenge to build out a training organization for an industry that didn’t really have widely communicated standards, processes or reference materials. It was perfect for me. I did what I do best. Look at at