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Personnel Management and Organizational Behavior

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Personnel Management and Organizational Behavior
Managerial Skills: Strategies for Helping
Managers In Organizations

Personnel Management and Organizational Behavior
Dr. Tassos Petrou
February 20, 2007
Managerial Skills: Strategies for Helping Managers In Organizations Understanding Organizational Behavior (OB) presents countless challenges for managers in today’s changing society. Confronting these challenges accurately will assist managers in developing suitable environments for employees to execute occupational functions within their organization. Specifically, managers should possess the aptitude of solving the following questions: 1. How have the fields of psychology and sociology contributed to our understanding of OB? 2. How does globalization affect a manager’s people skills? 3. Why is it important to replace intuition with systematic study in our attempts to understand behavior with organizations? 4. What is “workforce diversity”?
Comprehending and deciphering these questions should increase a manager’s competence within an organization.
Contributions of Psychology and Sociology Psychology and Sociology have contributed to OB immensely. Numerous studies conducted formed analyses pertaining to employee psyche and social interactions within their perspective organization. Predominantly, the Hawthorne Studies conducted in the early 1920’s proved this statement. Testing Psychological and Social behaviors in various situations presented surprising results. The results of this study indicated a continuous rise in productivity, even under conditions that [would] produce worker fatigue and decrease output, and more positive attitudes toward work and greater social interaction among workers involved in the experiment (McQuarrie, 2005, p.232) The inkling of modifying work structures and wages significantly affected employee Psychological and Social dispositions.
How does globalization affect a manager’s people skills? Globalization shapes



References: Ashkanasy, N.M., & Sinclair, M. (2005). Intuition: Myth or a decision-making tool. Management Learning, 36(3), 353-370. Retrieved February 18, 2007 from ABI/INFORM Global. Campbell, J.L. (2004). The organization of employment: An international perspective. Contemporary Sociology, 33(4), 441-442. Retrieved February 15, 2007 from ProQuest. Carney, M. (2005). Globalization and the renewal of Asian business networks. Asia Pacific Journal of Management, 22, 337-354. Retrieved February 15, 2007 from ProQuest. Carrell, M.R., Mann, E.E., & Sigler, T.H. (2006). Defining workforce diversity programs and practices in organizations: A longitudinal study. Labor Law Journal, 57(1), 5-12. Retrieved February 19, 2007 from ABI/INFORM Global. Farazmand, A. (2005). Role of government in an era of Total Quality Management (TQM) and globalization: Challenges and opportunities. Public Organization Review: A Global Journal, 5, 201-217. Retrieved February 15, 2007 from ProQuest. Ganesh, S. (2003, May). Organizational narcissism. Management Quarterly Review, 16(4), 558-594. Retrieved February 14, 2007 from ProQuest. Horowitz, L.M., & Shestowsky, D. (2004). How the need for cognition scale predicts behavior in mock jury deliberations. Law and Human Behavior, 23(3), 305-338. Retrieved February 14, 2007 from ProQuest. Langevoort, D.C. (2004). Overcoming resistance to diversity in the executive suite: Grease, grit and the corporate promotion tournament. Washington and Lee Law Review, 61(4), 1615-1644. Retrieved February 14, 2007 from ProQuest. Osland, J.S. (2003). Broadening the debate, the pros and cons of globalization. Journal of Management Inquiry, 12(2), 137-154. Retrieved February 15, 2007 from ABI/INFORM Global. Sauter, V.L. (1999). Intuitive decision-making. Communications of the Association for Computing Machinery, 42(6), 109-116. Retrieved February 14, 2007 from ProQuest. Subramanian, B. (2004). Internationalization of companies from developing countries. Competitiveness Review, 14(1), 108. Retrieved February 15, 2007 from ProQuest.

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