James proceeded to tell how his most recent appointment went with Dr. Wright. He explained Dr. Wright came into the room and was not very friendly. According to Mr. James, Dr. Wright proceeded by saying what brings you in today? Mr. James replied with I am here for a follow-up visit before my surgery on Friday (10/27/2017). Dr. Wright answered you are not on my book for Friday surgery. Mr. James replied, why? Dr. Wright said you were removed; you cancelled for Friday. Mr. James said I have been waiting almost a month for the surgery. Mr. James said Pam called and said if you don’t come in for the follow-up visit, you can’t have the surgery. Mr. James said I don’t want to cancel my surgery. Mr. James said he could not afford keep both appointments prior to surgery because he planned to use the cost of the office visit toward the cost of surgery. Mr. Wright said Pam told him that Dr. Wright does not see patients for free. He said Dr. Wright backed away from him and removed his gloves. Dr. Wright told the patient that is not what Pam has in her notes. Mrs. James said Dr. Wright did not defend the patient’s explanation. Mr. James said Dr. Wright told him that we really need to clean the foot today (10/23/2017); we can’t get you on the books if the foot is infected. Dr. Wright told the patient he does surgery twice
James proceeded to tell how his most recent appointment went with Dr. Wright. He explained Dr. Wright came into the room and was not very friendly. According to Mr. James, Dr. Wright proceeded by saying what brings you in today? Mr. James replied with I am here for a follow-up visit before my surgery on Friday (10/27/2017). Dr. Wright answered you are not on my book for Friday surgery. Mr. James replied, why? Dr. Wright said you were removed; you cancelled for Friday. Mr. James said I have been waiting almost a month for the surgery. Mr. James said Pam called and said if you don’t come in for the follow-up visit, you can’t have the surgery. Mr. James said I don’t want to cancel my surgery. Mr. James said he could not afford keep both appointments prior to surgery because he planned to use the cost of the office visit toward the cost of surgery. Mr. Wright said Pam told him that Dr. Wright does not see patients for free. He said Dr. Wright backed away from him and removed his gloves. Dr. Wright told the patient that is not what Pam has in her notes. Mrs. James said Dr. Wright did not defend the patient’s explanation. Mr. James said Dr. Wright told him that we really need to clean the foot today (10/23/2017); we can’t get you on the books if the foot is infected. Dr. Wright told the patient he does surgery twice