Peter Browning: Macro/Micro - Problem and Causes
Continental White Cap was a very successful company with impressive profits for the last 50 years leading up to 1984. This success caused several major obstacles for Browning with one being that only a few people at White Cap would acknowledge the need for change (Jick & Peiperl, 2011). Any financial slumps were blamed on a cyclical and transient market. The second obstacle was the well-known family-style culture and long-term paternalistic management philosophy that founder William P. White and his two brothers instilled since the company’s inception. This paternalistic management philosophy created great loyalty from the employees, long-standing traditions of job security and generous benefits packages. Browning’s attempt to alter these traditions would be met with great resentment. Another obstacle was the burden of systems and processes keeping White Cap from moving forward and continuing as a market leader. Browning’s assignment was to revitalize and reposition the division to remain a market leader (Jick & Peiperl, 2011). In 1984,