NTC/361
June 2, 2014
Bruce Yamashita
PFCH Network Design Plan
Network Design and Topologies (Stormie)
Our Learning Team has been selected to consult for Patton-Fuller Community Hospital (PFCH), a prestigious health care organization. At their last meeting, the hospital board asked your team to develop a proposal on how the organization might upgrade its telecommunications network to improve the quality of health care delivered to hospital patients.
Identify Current Systems (Stephanie) Currently Patton-Fuller Community Hospital (PFCH) utilizes four information systems in an effort to improve communications and collaboration among the management, administrations, clerical, employees, physicians, nurses, and patients. The four information systems help to improve the efficiency of daily hospital operations and improves the relationship with patients, current and future, and assists the senior executives of PFCH in the management of finances. The systems currently used are:
1) Accounting and Finance Information System: This system is used mainly by the senior executives to manage the cash flow, assets, liabilities, and net income of PFCH. The accounting and finance information system generates the financial statements are consistent with federal regulations.
2) Human Resources Information System: This system is used to manage hospital policies, procedures, and compliance requirements. The human resources information system allows the human resource (HR) department to conduct personnel inquiries using the hospital intranet allowing the HR team more time to concentrate on actual HR issues. The system is also used by the HR team for the recruiting of new employees, training purposes, and evaluations of current employees.
3) Customer Relationship Management (CRM) Information System: This system helps build the loyalty of patients by allowing an interface with PFCH through the World Wide Web. The CRM tracks patients
References: University of Phoenix, Apollo Group, Inc. Virtual Organizations Portal (2013). Patton Fuller Community Hospital Information Systems Overview. Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Healthcare/PFCH/isoverview.asp?ubgroup=it