Pixel Point Procedures
Closing Day Procedures
A manager should be the only person to perform End of Day Functions. To end the day's sales, you must ensure that all employees have been cashed out and all employees have been clocked out except for the person performing the End of Day procedure.
You should first shut down all other computers, leaving the POS Server and POS Station Number 1.
1. Go to each POS Station (except for the POSSERVER and Station 1), from the Table Layout screen, Press [Manager].
2. Press [Special Functions].
3. Press [Shut Down System]. The system will then shut itself off. Once all POS Stations have been shut off, you can then proceed to turn off the Master POS Station.
4. Ensure that you are at Station 1. You cannot End the Day's Sales from any other computer.
5. From the Table Layout screen, Press [Manager].
6. Settle All Charges and Close the Batch as explained in Settle All Credit/Account Charges, Settling/Closing the Batch Section.
7. Press [Sales Functions].
8. Press [Day: Finish Sales]. The system will print the End of Day Report'
Once it has completed printing the report, a button will appear stating to press button to Turn Station Off. When printing has completed, press button in order to turn the station off.
The system will then indicate to you that It is now safe to turn off your computer'. You may then turn off the computer at this point.
Voiding a Credit Card/Account Charge
If an error has been detected on a customer's check after a customer has already paid by credit card and the charge has been authorized, a manager will have to void that charge.
IMPORTANT REMINDER
Ø You MUST FIRST unclose the table where the charge was placed before voiding a credit/account card charge. Refer to Unclosing a Transaction.
Ø Once the table has been unclosed, you can then void the charge and proceed to close the check with the correct amount and/or type of payment.
1. From the Table Layout screen, Press
A manager should be the only person to perform End of Day Functions. To end the day's sales, you must ensure that all employees have been cashed out and all employees have been clocked out except for the person performing the End of Day procedure.
You should first shut down all other computers, leaving the POS Server and POS Station Number 1.
1. Go to each POS Station (except for the POSSERVER and Station 1), from the Table Layout screen, Press [Manager].
2. Press [Special Functions].
3. Press [Shut Down System]. The system will then shut itself off. Once all POS Stations have been shut off, you can then proceed to turn off the Master POS Station.
4. Ensure that you are at Station 1. You cannot End the Day's Sales from any other computer.
5. From the Table Layout screen, Press [Manager].
6. Settle All Charges and Close the Batch as explained in Settle All Credit/Account Charges, Settling/Closing the Batch Section.
7. Press [Sales Functions].
8. Press [Day: Finish Sales]. The system will print the End of Day Report'
Once it has completed printing the report, a button will appear stating to press button to Turn Station Off. When printing has completed, press button in order to turn the station off.
The system will then indicate to you that It is now safe to turn off your computer'. You may then turn off the computer at this point.
Voiding a Credit Card/Account Charge
If an error has been detected on a customer's check after a customer has already paid by credit card and the charge has been authorized, a manager will have to void that charge.
IMPORTANT REMINDER
Ø You MUST FIRST unclose the table where the charge was placed before voiding a credit/account card charge. Refer to Unclosing a Transaction.
Ø Once the table has been unclosed, you can then void the charge and proceed to close the check with the correct amount and/or type of payment.
1. From the Table Layout screen, Press