In any organization there should be a set Vision and Mission. What do you want to do and offer you customers and where you see yourself in the years to come? The first step is the planning process and the final step is controlling what you have planned. These processes are the most critical aspects in Management.
2. Mission and Vision:
2.1 The Mission statement:
The mission statement is probably the most important part of the planning process. The mission on any organization should be the basis of the organizations purpose and existence.
2.2 The Vision Statement:
The Vision statement comes down to “where you want to be in the future”, in other words your long term goals. Any organization should have their vision set for the future (must be realistic and achievable) of the business in terms of growth and development. Martin Luther King Jr once said “I had a dream” and that dream was followed by a vision and that vision changed the world.
3. Planning in an organization:
Although there are many ways and means of planning, there are three main criteria’s used in planning. Namely: Strategic Planning, Tactical planning and Operational Planning. Planning is where you set realistic and achievable goals for the organization.
3.1 Strategic planning:
The overall planning that enables good management of a process is called strategic planning. This is usually a long term plan for about 10 – 20 years, depending on the organization. Top management is responsible to set long term goals for the organization, these forms part of the Mission and Vision. Strategic planning gives you an idea of what you are doing in the organization, and where you need to be in the future. By doing strategic planning you should be able to identify who you are as a business and who your customers are, and what you need to provide to them in terms of product quality and services.
3.2 Tactical planning:
Tactical planning is formulated by middle management of