Policies And Procedures Case Study
Where there is business, there are rules, regulations, instructions, standards, ethics, and principles. The term "Policies and Procedures" is adequate to summarize all of the above. Success at work does not come out of spontaneous actions; it is the outcome of organized and well-planned practices.
In business, we do not act as if we are cooking at home, where the recipe could be changed a little bit according to our discretion.
Indeed, we run business under a strict control of policies and procedures. That way, our works are systemized and organized. As a result, we are able to manage, control, and measure the progress of any process, and it is more likely to hit the targets. And to ensure what is supposed to be done is done, there …show more content…
Nothing new so far!
The point which I want to discuss over here is that when someone is promoted to be, or hired as, a supervisor or a manager, he/she adheres to the policies and procedures tightly, and dismisses any suggestions or new ideas that are not covered by the policies or procedures. This might be very rational, as no one wants to put the new position that he/she has fought for at risk.
This induces me to wonder: how would development come if everyone confining his thinking to be inside that box of policies and procedures? Who should take the lead of making a difference in the organization? It will be not possible especially if operational managers –first line managers– stick themselves to the policies and procedures, and refusing any kind of thinking outside the box on the pretext of saving their positions or …show more content…
Operational leaders are facing the problems and handling them continuously, and they are involved in the root causes of each problem very well more than the higher management. On the other hand, the higher level of management understand the strategic needs more than the operational managers can do. As a result, a conflict takes a place between those two different concerns. Of course, the higher management will win (because they have the power) and they will lead the change in policies and procedures, or they will impose the current ones as they
In business, we do not act as if we are cooking at home, where the recipe could be changed a little bit according to our discretion.
Indeed, we run business under a strict control of policies and procedures. That way, our works are systemized and organized. As a result, we are able to manage, control, and measure the progress of any process, and it is more likely to hit the targets. And to ensure what is supposed to be done is done, there …show more content…
Nothing new so far!
The point which I want to discuss over here is that when someone is promoted to be, or hired as, a supervisor or a manager, he/she adheres to the policies and procedures tightly, and dismisses any suggestions or new ideas that are not covered by the policies or procedures. This might be very rational, as no one wants to put the new position that he/she has fought for at risk.
This induces me to wonder: how would development come if everyone confining his thinking to be inside that box of policies and procedures? Who should take the lead of making a difference in the organization? It will be not possible especially if operational managers –first line managers– stick themselves to the policies and procedures, and refusing any kind of thinking outside the box on the pretext of saving their positions or …show more content…
Operational leaders are facing the problems and handling them continuously, and they are involved in the root causes of each problem very well more than the higher management. On the other hand, the higher level of management understand the strategic needs more than the operational managers can do. As a result, a conflict takes a place between those two different concerns. Of course, the higher management will win (because they have the power) and they will lead the change in policies and procedures, or they will impose the current ones as they