On
Cravings Restaurant
31f Fraser Place Manila, Forbes Tower, Valero st., Salcedo Village, Makati City
In partial fulfillment of the requirements for the course
Bachelor of Science in International Travel and Tourism Management
Lyceum of the Philippines University College of International Tourism and Hospitality Management
Intramuros, Manila
SUBMITTED ON
March
TRAINING PERIOD
Feb 5, 2013 – February 24, 2013
TABLE OF CONTENTS
INTRODUCTION……………………………………………………….…………… 3 a. Name and General location……………………………………………. 3 b. Cravings Restaurant Objective/Philosophy……………………………. 3-4 c. Ownership/Management…….………………………………………… 4 d. Facilities, no. of F&B, name and type……………………………….... 4-5
DISCUSSION OF FINDINGS/ANALYSIS/RECOMMENDATIONS………….... 6 * Department…………………………………………………..……………….. 6
a. Areas of concern…………………………………………………….… 6 1. Organization Structure…………………………………………….. 6 2. Operations Systems and Procedures…………………………….… 7 3. Facilities, Equipment, etc………………………………………..… 7-8 4. Manpower-scheduling, work method, styles of communication… 8 5. Work atmosphere………………………………………………..… 8-9 6. Use of materials resources………………………………………… 9 7. Safety procedures/ practices………………………………...…….. 9-10 b. Strengths……………………………………………………………… 10 c. Improvement Areas/Weaknesses………………………………..……. 10 d. Recommendations………………………………………………….… 10
CONCLUSION………………………………………………………………..…….. 11
BIBLIOGRAPHY………………………………………………………………....… 12
DOCUMENTATION…………………………………………………………..…… 113-15
Introduction
a. Name and General location
Cravings Restaurant at Fraser Place
31f Fraser Place Manila, Forbes Tower, Valero st., Salcedo Village, Makati City
Location Map
b. Cravings Restaurant Objective/Philosophy
The continuous growth and development of the company can be attributed to its mission statement: “Our customers FIRST, LAST, and ALWAYS.” The