Primary Leadership Skills
1. Based on the Model of Primary Leadership Skills (Figure 6.1), how would you describe Caroline’s skills? In what skills is she strongest, and in what skills is she weakest? Caroline’s strongest skill would be her interpersonal skills. She shows that she was socially perceptive by catching on that people really enjoyed what she was doing. Every time she found something she could do for others she expanded to provide for them. She went from a hobby, to small bakery, and finally to a full restaurant and catering business. Her emotional intelligence is displayed in how she praises her employees. She knows that what they are doing can be hard and trying, and she makes sure to give them the reassurance that they are doing a good job. I would
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She has not organized the driver’s routes, and still will not adopt ways to improve organization. She is not even willing to go from paper to electronic to improve efficiency and lean the entire process. As a result she has created extra conflict that hurts her administrative skills. She is good with her people, but they don’t have the order that they need to maximize efficiency. Her resources are also barely managed, and the only reason things seem to be accomplished sometimes is because of the rapport she has with her staff.
2. Sweet Caroline’s bakery and restaurant seemed to emerge out of nowhere. What role did Caroline play in this? Do you think Caroline could improve her business with more strategic planning? Caroline was almost blindsided by how fast everything transpired. What was just a hobby quickly turned into a job, and finally into a chance at opening a chain of stores. She is almost overwhelmed with one, and if she were to sit back and improve her strategic planning she could very easily be successful. She could hire people to handle the parts of the job that she is inefficient at. With multiple locations spots could be created for a delivery manager, payroll, and even an IT person to integrate everything. She could plan everything out so that she would be able to handle the things she excelled at, which is the baking and maintaining a positive work
She has not organized the driver’s routes, and still will not adopt ways to improve organization. She is not even willing to go from paper to electronic to improve efficiency and lean the entire process. As a result she has created extra conflict that hurts her administrative skills. She is good with her people, but they don’t have the order that they need to maximize efficiency. Her resources are also barely managed, and the only reason things seem to be accomplished sometimes is because of the rapport she has with her staff.
2. Sweet Caroline’s bakery and restaurant seemed to emerge out of nowhere. What role did Caroline play in this? Do you think Caroline could improve her business with more strategic planning? Caroline was almost blindsided by how fast everything transpired. What was just a hobby quickly turned into a job, and finally into a chance at opening a chain of stores. She is almost overwhelmed with one, and if she were to sit back and improve her strategic planning she could very easily be successful. She could hire people to handle the parts of the job that she is inefficient at. With multiple locations spots could be created for a delivery manager, payroll, and even an IT person to integrate everything. She could plan everything out so that she would be able to handle the things she excelled at, which is the baking and maintaining a positive work