There are several dimensions to the principal-agent conflict. Principal-Agent Relationships exist whenever one person or party works in the interests of another party. The owner (the principal) hires and often delegates decision-making authority to professional managers (the agent) to perform tasks on his behalf. The challenge for the principal is to create an environment in which the agent has incentives to align their interests with those of the principal. The principal typically creates incentives for agents to act as the principal wants. The principal-agent conflict acerbates when the incentive system creates a conflict of interest, the principal cannot ensure the agent is performing exactly the way the principal would like and due to the intrinsic unobserved managerial effort and the presence of random disturbances in team production. The lack of information shared between the two makes it impossible and expensive for the principal to monitor the decisions and performance of the agent. The agent usually has less to lose than the principal; therefore they often seek acceptable levels of profit and shareholder wealth while pursuing their own self interests. The uncertainty and risk includes the principal not knowing the extent to which the contract has been satisfied and they end up paying agency costs.
To mitigate agency problems between senior executives and shareholders, the compensation committee should devote more to executive salary and bonuses (cash compensation); dependant on the level of cooperation between the executives and the board.