Learning Outcome
1
1.1 It is very important for me to have a duty of care within my work role. To have a duty of care means that, within my role as a Domiciliary Care Team Leader it is my duty to provide the best possible within all aspects of my role: as I am responsible for the welfare of myself and of others. For example: maintaining confidentiality, reporting concerns and allegations, making professional judgements, and maintaining high standards of conduct outside of the professional role.
To ensure that all my duty of care is met I carry out spot checks and assessments on all of our employees. By doing this I can check that all of our policies and procedures are being followed and met by all employees, which will assist to keep them and the service users safe. I can check that the employees are arriving at the service users house on time or turning up at all, check that they are all wearing the correct personal protective equipment, such as: gloves, aprons, shoe covers etc. I can also check that the entire care plan is being followed correctly and safely by all the employees. By checking this it is ensuring that the service user is receiving the correct care and that the care is being provided safely for both the service users and the employees.
Another aspect of my duty of care is to maintain all confidentiality of all the service users and employees. By not maintaining the confidentiality of their information this could put either a vulnerable adult or an employee at risk. For example if I was to leak information regarding a service user i.e. an address, this would put the service user at risk of individuals knowing where they live and that they may not be able to look after themselves. It is my duty of care that any service user is never put at risk due to myself or any of my employees.
Also if any information regarding an employee