BB101- Business Communication
Chapter 4: Principles of Business Communication
Part A: MCQ type questions 1. 2. Which of the following statements about business writing is accurate? A. The longer a message, the better because quantity enhances quality. B. Writers of business messages have a definite purpose to fulfill in each document. C. Preparing concise and purposeful messages comes naturally to most writers. D. Each business message requires you to search your imagination for creative topic ideas.
3. Which of the following sentences best demonstrates the "you" view? A. You may qualify for an August vacation if you apply early enough. B. I have approved your vacation for August. C. We did not receive your application early enough for a July vacation. D. The vacation schedule was posted in May. You should have consulted it before applying.
4. Which of the following represents the best business writing? A. We regret that we are unable to accept you as a credit customer at this time. B. You will never be sorry that you opened a checking account with our bank. C. We cannot accept returned merchandise unless it is resellable. D. We can accept returned merchandise only if it is resellable.
5. Which of the following sentences is most acceptable for business writing? A. Every physician must carry his own malpractice insurance. B. Every physician must carry their own malpractice insurance. C. All physicians must carry their own malpractice insurance. D. Every physician must carry his or her own malpractice insurance.
6. Business writers are encouraged to use plain English, which means A. writing without adjectives or adverbs. B. avoiding all negative expressions. C. including slang and low-level diction that everyone understands. D. using active-voice verbs, short sentences, and familiar words.
7. For many readers, words such