MAY 2014
BBPP1103
PRINCIPLES OF MANAGEMENT
MATRICULATION NO : 890223075366001
IDENTITY CARD NO. : 890223075366
TELEPHONE NO. : 0124548042
E-MAIL : eshas@oum.edu.my
LEARNING CENTRE : PENANG
table of contents page
1.0 introduction 2
2.0 ARTICLE 1 4
3.0 ARTICLE 2 7
4.0 ARTICLE 3 10
5.0 CONCLUSION 12
6.0 ATTACHMENT 13
1.0 INTRODUCTION
As per BBPP1103 material, there are many to identify manager in an organization. Based on the book BBPP1103 managers are identified not only through the function they performs but also through other ways. As resources shown on online, a professor of management well known as Prof Henry Mintzberg founded 6 managerial roles in 1990. The observed manager’s roles by Prof Henry Mintzberg were role as figurehead where a manager performs activities which are ceremonial nature. These includes greetings the visitors attending the social function involving employees, handing out merit certificates and other awards to outstanding employees. In other hand, this role serving them understand where are the organization headed and what the ultimate goals of the organization are in the long run. Besides, managers serving as figure head should also help customers relate to create positive association of the manager towards the image of the organization and as well it’s about building positive rapport with both customers and employees.
The second role by Prof Henry Mintzberg was role as a leader. He defined this role where manager need to be good leader in order to give effective implement change to an organization. So that, the manager must organize and plan the change by use the leadership skills to inspire the employees to embrace it. Also the manager’s leader role involves leading his subordinates and motivating them for willing contribution says online
References: Anita Elberse (2013), The Magazine, Ferguson’s Formula. Brian Tracy (2008), The Role of Leader Henry Mintzberg (1989), Mintzberg on Management. Hawkins (2011), Management Tips. Hains (2006), Build Successful Business Relationship. John Baldoni (2011), The Role of Leader-Manager Lac Castor (1989), Mintzberg Management: Inside Our strange world of Organization Leslie L.Kossot (2011), Management Leadership Maw (2008), Mintzberg 10 Management Roles Martin Hahn (2000), Managers as Figurehead In management Steve Tappin (2013), Sir Alex Ferguson’s Leadership Secrets Zhaccan (2013), Successful Figure head rules www.amanet.org