Principles of Management and Leadership
Page 1 of 7 Principles of Management and Leadership OMP304 Applied Summary Paper
When I was in junior high and high school, I worked at a local retail store. During the school year, I worked at the store every day after school and on Saturdays. During the summer I would work every day (except Sundays). This job was very essential to my growth as a person. The owner of the store was a very effective manager and leader. The manager role involves many different functions, but it can all be summed up as: “managerial work involves interpersonal roles, informational roles, and decisional roles” (Mintzberg et al., 1998, p. 1) which requires several skills including “developing peer relationships, carrying out negotiations, motivating subordinates, resolving conflicts, establishing information networks and disseminating information, making decisions with little or ambiguous information and allocating resources”(Mintzberg et al., 1998, p. 1-2). Leaders focus on creating a better future. Leadership goals are active and shape ideas rather than responding to them. “The influence a leader exerts in altering moods, evoking images and expectations, and in establishing specific desires and objectives determines the direction a business takes” (Mintzberg et al., 1998, p. 66). Good managers and leaders are able to effectively plan, organize, lead and control. These four functions of management were something that this manager was very successful performing. “Planning is the managerial work of analyzing situations and making plans to move in a certain direction” (Lehman, 1997, p. 13). The manager set a plan in place because he wanted the store to be known for its excellent customer service.
Page 2 of 7 Principles of Management and Leadership OMP304 Applied Summary Paper
“Organizing is the managerial work of lining up people or processes to carry out the plan” (Lehman, 1997, p. 13). One way he organized the workplace for this was by hiring people who had the willingness to
When I was in junior high and high school, I worked at a local retail store. During the school year, I worked at the store every day after school and on Saturdays. During the summer I would work every day (except Sundays). This job was very essential to my growth as a person. The owner of the store was a very effective manager and leader. The manager role involves many different functions, but it can all be summed up as: “managerial work involves interpersonal roles, informational roles, and decisional roles” (Mintzberg et al., 1998, p. 1) which requires several skills including “developing peer relationships, carrying out negotiations, motivating subordinates, resolving conflicts, establishing information networks and disseminating information, making decisions with little or ambiguous information and allocating resources”(Mintzberg et al., 1998, p. 1-2). Leaders focus on creating a better future. Leadership goals are active and shape ideas rather than responding to them. “The influence a leader exerts in altering moods, evoking images and expectations, and in establishing specific desires and objectives determines the direction a business takes” (Mintzberg et al., 1998, p. 66). Good managers and leaders are able to effectively plan, organize, lead and control. These four functions of management were something that this manager was very successful performing. “Planning is the managerial work of analyzing situations and making plans to move in a certain direction” (Lehman, 1997, p. 13). The manager set a plan in place because he wanted the store to be known for its excellent customer service.
Page 2 of 7 Principles of Management and Leadership OMP304 Applied Summary Paper
“Organizing is the managerial work of lining up people or processes to carry out the plan” (Lehman, 1997, p. 13). One way he organized the workplace for this was by hiring people who had the willingness to
References: Lehman, G. (1997). Language of Management. Bluffton Student Workbook. Duening. (2002). ACP Managing Organizations; Principles and Guidelines. Cengage Learning. Mintzberg, H., Kotter, J., Zaleznik, A., Badaracco, J., Farkas, C., Heifetz, R., & Laurie, D. (1998). Harvard Business Review on Leadership. Oxford Oxfordshire: Oxford University Press.