Production and Operations Management: 5's Role Play
Production and Operations Management
Let’s face it, we all face tough challenges. Competitive pressures continue unabated. Prices are too low, and the costs are too high. Companies strive to reduce costs. Some look to improve technology. Some reduce headcount. Too few have become operationally excellent. Going through the activity, as a business administration student, have you ever thought about your future as part of a prestigious company? Will you apply the things that you’ve learned throughout the years of your college? So here’s a story of the Milla Rica Corporation on how they work in the production and operations department. One day, an on the spot inspection shock the whole team! (All teammates are not working well, some are just sitting, some are just napping, some are just pretending they are working)
Midge: Hmmm good morning Ms. Noemi, have you sort the following things that I told you to do?
Noemi: Ahhmmm (scratch the head) almost there mam!
Midge: What?!!! You Ms. Jemma, did you place everything in place and simplify the arrangement of the workplace?!
Jemma: Ohh mam (scratch, shaky voice) almost there mam!
Midge: Almost?!!! Did I ask for inefficient report?!!! You, Mr. Guieb, what are these dust all over the table and machines, did you know that Cleaning must be daily?!!!
Aldo: Sorry mam, I’m going to clean later! (scratch head)
Midge: Remember, I am not aiming for ANTIQUE CORPORATION!!!! You, Mr. Jaymar, where’s the standardization reports?!!! And Ms. Bautista, what happen the sustainability and maintenance that you know its our consistent mission?!!!
Jaymar: Ohhh ahh!
Midge: You put your mouth shut! You frustrate me! I hope I don't get too much flak for saying this! I invoke my right of freedom of expression!! You just give me some bunch of craps this morning!!!!
Caridad: Hmmm. Good riddance!
Then they come closer as a team and talk about something!
(1min of silence)
Aldo: Hmmm.. I guess guys it is our mistake really.
Let’s face it, we all face tough challenges. Competitive pressures continue unabated. Prices are too low, and the costs are too high. Companies strive to reduce costs. Some look to improve technology. Some reduce headcount. Too few have become operationally excellent. Going through the activity, as a business administration student, have you ever thought about your future as part of a prestigious company? Will you apply the things that you’ve learned throughout the years of your college? So here’s a story of the Milla Rica Corporation on how they work in the production and operations department. One day, an on the spot inspection shock the whole team! (All teammates are not working well, some are just sitting, some are just napping, some are just pretending they are working)
Midge: Hmmm good morning Ms. Noemi, have you sort the following things that I told you to do?
Noemi: Ahhmmm (scratch the head) almost there mam!
Midge: What?!!! You Ms. Jemma, did you place everything in place and simplify the arrangement of the workplace?!
Jemma: Ohh mam (scratch, shaky voice) almost there mam!
Midge: Almost?!!! Did I ask for inefficient report?!!! You, Mr. Guieb, what are these dust all over the table and machines, did you know that Cleaning must be daily?!!!
Aldo: Sorry mam, I’m going to clean later! (scratch head)
Midge: Remember, I am not aiming for ANTIQUE CORPORATION!!!! You, Mr. Jaymar, where’s the standardization reports?!!! And Ms. Bautista, what happen the sustainability and maintenance that you know its our consistent mission?!!!
Jaymar: Ohhh ahh!
Midge: You put your mouth shut! You frustrate me! I hope I don't get too much flak for saying this! I invoke my right of freedom of expression!! You just give me some bunch of craps this morning!!!!
Caridad: Hmmm. Good riddance!
Then they come closer as a team and talk about something!
(1min of silence)
Aldo: Hmmm.. I guess guys it is our mistake really.