To me, the true measure of a professional the attitude and behavior toward the people we serve. We as correctional personnel are, or should be problem solvers rather than task oriented; I tend put the concerns of others before myself, and preventing inmates from setting the ground rules for the relationship, recognize their limitations, respect of all inmates, and take pride in my work and profession. In my facility we encourage education and training to make sure that we are current in the knowledge of how to handle situations while on any shift; as well as workshops in house to vent our grievances and/or suggestions to keep our facility safe. Because we are a privately owned facility, the resources for these workshops and training is done on a quarterly basis. Achieving professionalism throughout the corrections industry will take time, but should begin with each officer as a standard for excellence.
Corrections employees must first recognize the traits that the public perceives as nonprofessional and then must start to change these traits. Every manager in the organization must support and even mandate that process. Since officers, I feel are a part of the “heart and soul” of any facility, it is important for the management to know how the work environment affects us as well as the professionalism of each officer. Job stress, job satisfaction and organizational commitment are three solid areas in which the work environment can affect any facility staff. Satisfied, committed staff, who do not suffer from undue job stress, are critical in ensuring that a jail is successful, while overly stressed, unhappy, and uncommitted staff can result in disaster for the jail.
References:
Seiter, R (2011); Corrections, An Introduction; Chapter 10
Kohnke, W (2001); Professionalism in Corrections; Retrieved from: https://www.ncjrs.gov/App/Publications/abstract.aspx?ID=188991 Paoline, III; E and Lambert, E (2010); The
References: Seiter, R (2011); Corrections, An Introduction; Chapter 10 Kohnke, W (2001); Professionalism in Corrections; Retrieved from: https://www.ncjrs.gov/App/Publications/abstract.aspx?ID=188991 Paoline, III; E and Lambert, E (2010); The Issue of Control in Jail: The Effects of Professionalism; Retrieved from: www.2cohpa.ucf.edu