Project Brief Report on Orbit Housing Association
HISTORY
Orbit housing association was established in 1966 by Eric Bellingham and Clifton Beckenham and it has since grown to be one of the leading housing groups in the UK. With about 36,000 homes, Orbit provides employment for around 15,000 people.
MISSION
Orbit housing association creates brighter future for people and their communities by following five key values * Honesty * Respect * Innovation * Partnership * Excellence
AIM
The main objective of orbit is to provide quality inexpensive homes, and to be recognised as the leading and most innovative provider of affordable housing in the region. This can be achieved if we change the way we work that is by been effective with repairs and ensuring there is value for money with the service that is been provided, ensuring they receive personal, focused service they deserve , this is done by understanding customers needs an expectations ,according to (ORBIT GROUP) orbit engage residents every three months in a consultation so that they can get first hand information from tenants, engage in community groups and other organisations to build and convey plans for investment that will make real, long term differences and put together cohesive and sustainable neighbourhoods that bring a direct benefit to our residents and the wider community, the main aim is to reduce management and maintenance cost over the long term and reducing the cost of turnover in the management of their portfolio homes.
OBJECTIVES * Working together with local authorities and stakeholders * Eradicating worklessness and providing training and other services so that they could access employment * Services provided by orbit would be value for money * Investing in properties to ensure homes are of standard quality * To have progress with performance in all areas of business * To be answerable to tenants and permit them to have tangible influence on the management of their homes and services
Orbit housing association was established in 1966 by Eric Bellingham and Clifton Beckenham and it has since grown to be one of the leading housing groups in the UK. With about 36,000 homes, Orbit provides employment for around 15,000 people.
MISSION
Orbit housing association creates brighter future for people and their communities by following five key values * Honesty * Respect * Innovation * Partnership * Excellence
AIM
The main objective of orbit is to provide quality inexpensive homes, and to be recognised as the leading and most innovative provider of affordable housing in the region. This can be achieved if we change the way we work that is by been effective with repairs and ensuring there is value for money with the service that is been provided, ensuring they receive personal, focused service they deserve , this is done by understanding customers needs an expectations ,according to (ORBIT GROUP) orbit engage residents every three months in a consultation so that they can get first hand information from tenants, engage in community groups and other organisations to build and convey plans for investment that will make real, long term differences and put together cohesive and sustainable neighbourhoods that bring a direct benefit to our residents and the wider community, the main aim is to reduce management and maintenance cost over the long term and reducing the cost of turnover in the management of their portfolio homes.
OBJECTIVES * Working together with local authorities and stakeholders * Eradicating worklessness and providing training and other services so that they could access employment * Services provided by orbit would be value for money * Investing in properties to ensure homes are of standard quality * To have progress with performance in all areas of business * To be answerable to tenants and permit them to have tangible influence on the management of their homes and services