Chapter One: - Introduction to Systems Analysis and Design
Q1.
Ans 1. Information Technology refers to the combination of the hardware,software and the services that people use to manage, communicate and share information. Information Technology is vital and are extremely important because the innovation, the technological advancements and the industrial knowhow are derived from the advancements and the progress made on information technology. Information technology is also vital in the areas of business where customization of business processes and the integration of information technology into the business knowhow as well as the production techniques, are very useful in getting optimum results and it does certainly help a lot in cost reduction as well as getting quality products at a minimal rate.
Three fictitious headlines that might be added to figure 1-1 on page 2 are :- 1) Apple shares receives a huge slump, Apple finally files for bankruptcy!!! 2) Twitter shuts down amidst concerns of hackers stealing tweets… 3) Microsoft and Apple ended their long standing rivalry and founded a new company in the Silicon Valley named Applesoft.
Q2.
Ans 2. The groups that would normally be involved when the system analysts acts as translators are the programmers and the managers. The systems analysts acts as translators by describing the business processes to the programmers by speaking in a language in which the programmer understands- by using models, diagram, descriptive tools as well as other techniques. The system analysts also acts as translators to managers when they would often have to translate complex technical issues into words and images that would be relatively easier for the non techno-savvy people to understand. The analysts requires various skills such as presentation and communication skills to perform these actions.
Q3.
Ans.
Q4.
Ans 4. Walmart and Lowe’s are traditional brick and mortar companies and