The purpose of this gap analysis is to use self-study resources to quickly identify the most obvious gaps in IT services on campus and then to use existing resources to begin to fill those gaps. The study also serves to establish baseline measures from which to measure progress toward future IT goals and plans. This self-study is not intended to replace development of a comprehensive strategic plan for ITT-Tech, but is rather meant as a perquisite to ensure that the required resources and conditions are in place for implementation of a strategic plan for IT by the time the plan is completed in spring 2014. A gap analysis is also needed to inform planning for campus budgeting as such budget planning for 2013-2014 will take place prior to completion for the IT strategic plan.
Methodology
The approach used in this study is a simple SWOT analysis that reviews strengths, weaknesses, opportunities, and challenges for IT on campus with the main purpose of identifying gaps in IT support and services. This report extends that traditional SWOT analysis by also providing background information, outlining a target environment, and making recommendations for quick action to close critical gaps.
Minimizing the Number and Severity of Security Incidents
In most areas of life, prevention is better than cure, and security is no exception. Wherever possible, you will want to prevent security incidents from happening in the first place. However, it is impossible to prevent all security incidents. When a security incident does happen, you will need to ensure that its impact is minimized. To minimize the number and impact of security incidents, you should:
• Clearly establish and enforce all policies and procedures. Policies and procedures should be thoroughly tested to ensure that they are practical and clear and provide the appropriate level of security.
• Gain management support for security policies and incident handling.
• Routinely