LA015666 Assignment 1
Task A
1. Why is it important for a worker in the Community Services Industry to follow their job description?
It is essential for a worker in the Community Services industry to follow their job description because it is imperative that they give a professional standard of the administration. It is additionally because of privacy and confidentiality. Community service workers have obligation of consideration to their clients. Additionally it is critical they follow their job description on the grounds that distinctive services may have diverse approach and systems and rules that need to be emulated precisely so that obligation of consideration is maintained to every client.
2. Define the term policy.
A policy is a course of action or guidelines to be followed.
3. Define the term procedure.
Procedures are clear practical steps to be followed consistently through the whole agency or service in order to meet the policy statement.
4. Why do Community Services Industry workers need to work within agency policy and procedures? Provide three (3) reasons.
To ensure they do their job properly and a not placed in a position of compromise that could adversely impact them or the provider
Such possibilities are:-
Ethical dilemmas
Inappropriate use of agency resources
Accepting a gift, no matter how sincere its intent
To ensure proper duty of care to a client
To prevent negligence-maintaining acceptable standard of care
-health and safety
*Confidentiality-clear steps to follow to ensure consistency of action
Direct links between current legislation and practice principle
So no unnecessary harm is caused to clients
5. - Give five examples of areas that should be covered in a policy/procedure manual.
Case management procedures (how the agency determines eligibility for the service, assesses client needs and individual goal setting to address needs identified. Below are 5 examples of what I feel should be covered in the policy
1. Why is it important for a worker in the Community Services Industry to follow their job description?
It is essential for a worker in the Community Services industry to follow their job description because it is imperative that they give a professional standard of the administration. It is additionally because of privacy and confidentiality. Community service workers have obligation of consideration to their clients. Additionally it is critical they follow their job description on the grounds that distinctive services may have diverse approach and systems and rules that need to be emulated precisely so that obligation of consideration is maintained to every client.
2. Define the term policy.
A policy is a course of action or guidelines to be followed.
3. Define the term procedure.
Procedures are clear practical steps to be followed consistently through the whole agency or service in order to meet the policy statement.
4. Why do Community Services Industry workers need to work within agency policy and procedures? Provide three (3) reasons.
To ensure they do their job properly and a not placed in a position of compromise that could adversely impact them or the provider
Such possibilities are:-
Ethical dilemmas
Inappropriate use of agency resources
Accepting a gift, no matter how sincere its intent
To ensure proper duty of care to a client
To prevent negligence-maintaining acceptable standard of care
-health and safety
*Confidentiality-clear steps to follow to ensure consistency of action
Direct links between current legislation and practice principle
So no unnecessary harm is caused to clients
5. - Give five examples of areas that should be covered in a policy/procedure manual.
Case management procedures (how the agency determines eligibility for the service, assesses client needs and individual goal setting to address needs identified. Below are 5 examples of what I feel should be covered in the policy