Quality Assurance Review
QUALITY ASSURANCE REVIEW
GROUP A
Quality Assurance Review
Questions
1. How did the staff member introduce themselves to the client and the teacher?
It is important to know how the staff member initially introduces themselves to the client and the teacher. The first impression of our staff members to our clients is very important because we would like our clients to feel comfortable and excited about the services that we provide.
2. Did the staff member explain the services that were going to be provided to the client?
We want our clients to be able to understand the services that are being provided to them. The services that we provide should be simple and easy to understand especially to our clients and their family members. We like to know that our clients are satisfied and comfortable with the services being provided.
3. Were their any communication problems between the staff member and the client or the teacher? If so, how did the staff member resolve them?
We believe that communication is a key element between our staff members and our clients. Communication helps us build a client and staff relationship and we want our clients to be able to express themselves the best way they know how. Our clients should be able to feel comfortable with our staff. It is also important to understand how the staff member dealt with any communication problems during the services because it helps us better understand the different types of approaches to communication that can be successful when working with clients.
4. What is the clients perception of the staffs overall services?
We pride in our services and what our client’s feedbacks entail. Knowing that clientele is satisfied with our rendering of services provides us with confidence and allows us to use such references for future clients.
5. How and what would the client change about his or her experience with our services?
Reviews are golden when clients provide their feedback about what they believed
GROUP A
Quality Assurance Review
Questions
1. How did the staff member introduce themselves to the client and the teacher?
It is important to know how the staff member initially introduces themselves to the client and the teacher. The first impression of our staff members to our clients is very important because we would like our clients to feel comfortable and excited about the services that we provide.
2. Did the staff member explain the services that were going to be provided to the client?
We want our clients to be able to understand the services that are being provided to them. The services that we provide should be simple and easy to understand especially to our clients and their family members. We like to know that our clients are satisfied and comfortable with the services being provided.
3. Were their any communication problems between the staff member and the client or the teacher? If so, how did the staff member resolve them?
We believe that communication is a key element between our staff members and our clients. Communication helps us build a client and staff relationship and we want our clients to be able to express themselves the best way they know how. Our clients should be able to feel comfortable with our staff. It is also important to understand how the staff member dealt with any communication problems during the services because it helps us better understand the different types of approaches to communication that can be successful when working with clients.
4. What is the clients perception of the staffs overall services?
We pride in our services and what our client’s feedbacks entail. Knowing that clientele is satisfied with our rendering of services provides us with confidence and allows us to use such references for future clients.
5. How and what would the client change about his or her experience with our services?
Reviews are golden when clients provide their feedback about what they believed