Q1: Rebecca manages a 300-unit multi-family complex that offers exceptional amenities, but has a less-than-stellar vacancy rate. She decides to host an open house to attract families with small children. The bounce-houses, cotton candy machine rental, door prizes and food and beverage will cost about $3500. She checks her management authority guidelines to make sure she can spend this amount without owner approval as a _________ expense.
A. Advertising and Marketing
B. Maintenance
C. General operating
D. Community Outreach
Q2: Supervisors need a general working knowledge of _________ to properly maintain tunnels, underground pipes, waterproofing and oil delivery systems.
A. Building systems
B. Architecture styles
C. Building code exceptions
D. Zoning restrictions
Q3: Rebecca uses the _____________ …show more content…
A. Office building management
B. Residential property management
C. New construction development management
D. Retail enterprise management
Q6: Michael is negotiating a new management agreement with an owner that is not satisfied with her current service provider. An inspection of the property reveals dozens of call center agents are working in a centralized space without partitions to separate their work stations. He asks the owner if she has noticed key performance metrics are off because ________________.
A. Studies show that work space design should provide quiet work areas, designated break-rooms, modern technology and private collaboration rooms to eliminate distractions.
B. He believes that selling design services will lead to a huge bonus.
C. His uncle is a retail furniture dealer and he wants to send the owner to him for advice.
D. Michael recently purchased an analytics software franchise, and wants to sell a service